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- Tasks: Be the friendly face of our vet practice, managing appointments and client enquiries.
- Company: Join Stewartry Vet Centre, a caring and community-focused veterinary practice in Castle Douglas.
- Benefits: Enjoy a supportive team environment with regular hours and occasional Saturday shifts.
- Why this job: Make a difference in pet care while developing your organisational and communication skills.
- Qualifications: Experience in a busy reception or admin role is essential; strong IT skills are a plus.
- Other info: This is an admin role with no animal handling involved, perfect for those who love client interaction.
The predicted salary is between 24000 - 36000 £ per year.
Join our busy, friendly team at Stewartry Vet Centre, Castle Douglas. We’re looking for an organised, confident, and compassionate Receptionist to be the first point of contact for our clients and to be an integral part of our team to keep our practice running smoothly.
Hours: Monday – Friday: 9am – 5:00pm and 1 in 4 Saturdays: 9:00am – 12:30pm
Key Responsibilities:
- Greeting clients and managing appointments
- Handling phone and email enquiries
- Coordinating the daily diary and vet schedules
- Processing payments
- Managing prescriptions and liaising with vets
- Helping everything running like clockwork!
Please note: This is an admin/front-desk role – no animal handling is involved.
What we’re looking for:
- Experience in a busy, client-facing reception/admin role
- Excellent communication and organisational skills
- Calm under pressure, quick to problem-solve
- Comfortable working as part of a close-knit team
- Confident with IT and booking systems
Whether you’ve worked in a healthcare setting or another fast-paced reception environment, we’d love to hear from you!
To apply or find out more, send your CV and a brief covering letter to vets@stewartryvets.com.
Come be part of a team that truly cares — about clients, colleagues, and our community.
Receptionist employer: The Stewartry Veterinary Centre
Contact Detail:
The Stewartry Veterinary Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the veterinary industry and common client concerns. This knowledge will help you engage confidently with clients and demonstrate your understanding of their needs during any interactions.
✨Tip Number 2
Practice your communication skills by role-playing common scenarios you might encounter as a receptionist. This could include handling phone inquiries or managing appointment schedules, which will prepare you for the fast-paced environment.
✨Tip Number 3
Showcase your organisational skills by creating a mock daily diary for a busy reception. This exercise will not only help you understand the flow of a veterinary practice but also give you practical examples to discuss in an interview.
✨Tip Number 4
Network with professionals in the veterinary field, either online or at local events. Building connections can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly in reception or admin positions. Emphasise your organisational skills and any experience with booking systems.
Craft a Compelling Cover Letter: In your cover letter, express your passion for working in a veterinary environment. Mention specific examples of how you've handled busy situations and provided excellent customer service.
Showcase Communication Skills: Since the role requires excellent communication, consider including examples in your application that demonstrate your ability to handle enquiries effectively, both in person and over the phone.
Highlight Teamwork Experience: Mention any previous experience working in a close-knit team. This could be from past jobs or volunteer work, showing that you can collaborate well with others to keep operations running smoothly.
How to prepare for a job interview at The Stewartry Veterinary Centre
✨Show Your Organisational Skills
As a receptionist, you'll need to demonstrate your ability to manage appointments and coordinate schedules. Be prepared to discuss specific examples from your past experience where you successfully handled multiple tasks or managed a busy diary.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. During the interview, practice clear and concise responses. You might also want to prepare for common questions about how you would handle client enquiries or difficult situations.
✨Demonstrate Your Problem-Solving Abilities
Being calm under pressure is crucial. Think of scenarios where you had to think on your feet or resolve conflicts quickly. Sharing these experiences will show that you're capable of handling the fast-paced environment of a veterinary practice.
✨Familiarise Yourself with IT Systems
Since the role requires comfort with IT and booking systems, it’s a good idea to brush up on any relevant software you’ve used before. If you know the specific systems used at Stewartry Vet Centre, mention your familiarity with them during the interview.