- Stock management
- Shop floor standards
- Stock room standards
- Supervisor management
- Branch financial accountability (staffing hours, petty cash, cleaners)
- To ensure custom orders are being processed efficiently
- Complete branch banking daily
- To fill in all end of month spreadsheets
- Ensuring dispatch target achieved
People Management
- To recruit, train and retain the team
- To provide and record ongoing training to the team
- To highlight underperformance and support with action plan
- To work with supervisors to achieve branch standards
- To ensure the teams wellbeing needs are met
People Planning
- Completion of Elf rotas
- Management of Elf exceptions
- Holiday management
- Daily floor rota, including lunches
- Summer temp recruitment
- Summer temp rotas
- Role model of excellent customer service on the shop floor
- Being an escalation point for customer complaint
- Actively check the branch inbox
- Spot check customer service supervisor is following company processes (correct phone greeting and email sign off)
- Knowledge of Microsoft Office, Netsuite
- 3 years management/supervisor experience
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Branch Manager Reading employer: The Stevenson Group
The Stevenson Group is an excellent employer, offering a supportive work culture that prioritises teamwork and safety in our production centre. With comprehensive training on internal systems and a commitment to employee growth, we provide opportunities for advancement while ensuring a rewarding experience in the logistics sector.
