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- Tasks: Lead a team, manage shop floor operations, and ensure top-notch customer service.
- Company: Retail management company in Oxford with a focus on excellence.
- Benefits: Dynamic work environment and opportunities for staff development.
- Why this job: Be a key player in creating exceptional customer experiences and leading a passionate team.
- Qualifications: Three years of management experience and proficiency in Microsoft Office and Netsuite.
- Other info: Join a vibrant team dedicated to high standards and growth.
The predicted salary is between 28800 - 43200 £ per year.
A retail management company in Oxford is looking for a dedicated team leader to oversee shopfloor operations and provide exceptional customer service.
Key responsibilities include:
- Managing a team
- Ensuring effective merchandising
- Being a primary contact for customer complaints
Candidates should have at least three years of management or supervisory experience, along with knowledge of Microsoft Office and Netsuite.
This position promises a dynamic work environment focused on maintaining high standards in customer service and staff development.
Shop Floor Leader & Customer Experience in Oxford employer: The Stevenson Group
Contact Detail:
The Stevenson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Floor Leader & Customer Experience in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in retail management and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Shop Floor Leader role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've successfully managed teams or resolved customer complaints in the past. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Shop Floor Leader & Customer Experience in Oxford
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your management experience in your application. We want to see how you've led teams and tackled challenges in the past, so share specific examples that showcase your leadership style.
Customer Service is Key: Since this role is all about providing exceptional customer service, don’t forget to mention any relevant experiences you have. Tell us about times when you went above and beyond for customers or resolved complaints effectively.
Tailor Your Application: Take a moment to customise your CV and cover letter for this position. We love seeing candidates who take the time to align their skills and experiences with what we’re looking for in a Shop Floor Leader.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Stevenson Group
✨Know Your Stuff
Make sure you’re familiar with the retail management company’s values and operations. Research their approach to customer service and merchandising, so you can discuss how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples from your past roles where you successfully managed a team or resolved customer complaints. Highlight your ability to motivate staff and maintain high standards, as this is crucial for the Shop Floor Leader role.
✨Brush Up on Tech Skills
Since knowledge of Microsoft Office and Netsuite is essential, be ready to discuss your proficiency with these tools. Consider bringing up specific instances where you used them to improve shop floor operations or customer interactions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to staff development and customer experience. This shows your genuine interest in the role and helps you gauge if the company culture is the right fit for you.
