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- Tasks: Support the field team and manage retail processes while monitoring stock levels.
- Company: Join a dynamic retail company focused on innovation and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Great chance to develop your career in a supportive environment.
- Why this job: Be part of exciting projects that directly impact our retail operations.
- Qualifications: Proficiency in MS Office, especially Excel, and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
To provide head office support for the field team, answering branch and school shop queries and monitoring stock levels. To work closely with the Head of Retail supporting them in creating, launching, implementing and maintaining retail processes and procedures. To take ownership of key retail projects, liaising with different head office departments to ensure goals and timelines are shared.
KEY RESPONSIBILITIES
- To collate weekly school shop worked hours and enter on to the payroll system.
- To support HR and Branch Managers with administration of all new starters.
- To track and provide administrative support for branch managers with staff reviews.
STOCK AND MERCHANDISING
- To create/request weekly school shop transfers and monitor their stock levels.
- To monitor stock levels and order replenishment of “tuck” items at school shops.
- To monitor and collate feedback on DC/Branch Transfers.
- To review back orders and redirect where possible to ensure they are fulfilled quickly.
- To monitor Branch and School shop rolling stock take results.
HEAD OF RETAIL SUPPORT
- To support the Head of Retail in creating, implementing and maintaining new and existing retail processes and procedures.
- To produce monthly newsletter for all retail branches, liaising with other head office departments to include relevant information and reducing excess communication to branches.
- To manage and communicate Employee of the Month.
- To track and collate feedback from branches regarding State Primary Schools.
- To project manage branch incentives.
- To collate any adhoc information needed by Head of Retail.
- To manage staff uniform orders.
- To order and track branch and school shop equipment (cleaning, kitchen, bathroom) and stationary.
- Occasional visits to branches and school shops.
- Participation in the Quarterly branch manager meetings.
- Other duties as seen appropriate by the business.
KNOWLEDGE AND SKILLS
- A good knowledge of all MS Office programmes with emphasis on Excel and Word.
- Self-motivated and able to work to tight deadlines independently.
- Ability to prioritise multiple different projects and tasks at once.
- Knowledge of NetSuite.
- Driving licence preferred but not essential.
FULL TIME OPERATIONS ASSISTANT in Letchworth employer: The Stevenson Group
Contact Detail:
The Stevenson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FULL TIME OPERATIONS ASSISTANT in Letchworth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the position.
We think you need these skills to ace FULL TIME OPERATIONS ASSISTANT in Letchworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Assistant role. Highlight your knowledge of MS Office, especially Excel and Word, and any relevant experience in retail processes or project management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your self-motivation and ability to handle multiple projects, as these are key for us at StudySmarter.
Showcase Your Communication Skills: Since you'll be liaising with various departments, it's important to demonstrate your strong communication skills. Use clear and concise language in your application to show us you can effectively convey information.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at The Stevenson Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Operations Assistant role. Familiarise yourself with tasks like stock monitoring and supporting the Head of Retail. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your MS Office Skills
Since a good knowledge of MS Office, especially Excel and Word, is crucial for this role, be prepared to discuss your experience with these programmes. You might even want to bring examples of how you've used them in previous jobs to demonstrate your proficiency.
✨Prepare for Project Management Questions
Given that the role involves managing various projects and tasks, think about your past experiences where you've successfully juggled multiple responsibilities. Be ready to share specific examples that highlight your organisational skills and ability to meet tight deadlines.
✨Engage with the Company Culture
Research the company’s values and culture before your interview. Showing that you align with their mission and are enthusiastic about contributing to the team can set you apart from other candidates. Don’t hesitate to ask questions about their retail processes and how you can fit into their vision.