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- Tasks: Provide exceptional customer service and support sales in a vibrant retail environment.
- Company: A leading uniform retailer in Guildford with a focus on quality service.
- Benefits: Training provided, friendly team atmosphere, and opportunities for growth.
- Why this job: Join a passionate team and help customers find the perfect products.
- Qualifications: Customer service experience preferred; Netsuite knowledge is a plus.
- Other info: Dynamic retail setting with a commitment to staff development.
The predicted salary is between 28800 - 43200 £ per year.
A uniform retailer in Guildford is looking for a customer service representative to provide exceptional service and support sales. You will greet customers, manage transactions, and maintain a clean shop floor. Experience with Netsuite is preferred. This role is excellent for those who enjoy retail and helping customers find the right products. Join a team dedicated to delivering high-quality service and training for all new staff.
Customer Experience & Upsell Specialist in Guildford employer: The Stevenson Group
Contact Detail:
The Stevenson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Upsell Specialist in Guildford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the retailer. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face in the role, like handling difficult customers or upselling products. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Dress the part! Since this is a retail position, make sure you present yourself well during the interview. Wear something smart-casual that reflects the brand's style. First impressions matter, and looking the part shows you’re serious about the job.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you’re proactive and keen to join our team. Don’t miss out on the chance to showcase your passion for customer service!
We think you need these skills to ace Customer Experience & Upsell Specialist in Guildford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences you've had in retail or customer service that highlight your dedication to providing exceptional support.
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Experience & Upsell Specialist role. Highlight relevant skills and experiences that align with what we're looking for, especially if you have experience with Netsuite!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Stevenson Group
✨Know the Company Inside Out
Before your interview, do some homework on the retailer. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to excel in the role.
✨Familiarise Yourself with Netsuite
If you have experience with Netsuite, be ready to discuss it. If not, take some time to learn the basics. Showing that you're proactive about learning new systems can set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
