Field Service Coordinator

Field Service Coordinator

Full-Time 21600 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate field engineers, manage schedules, and optimise routes for maximum efficiency.
  • Company: Join a supportive and dynamic team focused on customer satisfaction.
  • Benefits: Competitive salary up to £25k, annual bonus, and career development opportunities.
  • Why this job: Make a real impact by keeping operations running smoothly every day.
  • Qualifications: Strong organisational skills and a knack for problem-solving; scheduling experience is a plus.
  • Other info: Full training provided in a fast-paced, rewarding environment.

The predicted salary is between 21600 - 30000 £ per year.

Location: Westerham

Hours: Full-time, 37.5 hours per week

Are you a highly organised problem solver who loves keeping things running smoothly? We are looking for a Field Service Coordinator to join our busy Service Support team and help keep our field engineers on track and our customers delighted.

In this role, you will:

  • Optimise engineer routes to maximise productivity.
  • Manage bookings, stock, and job schedules efficiently.
  • Be the go-to contact for engineers, subcontractors, and customer service queries.
  • Handle emergency absences and ensure minimum disruption to our service.
  • Suggest improvements to make our processes even better.

What we are looking for:

  • Analytical thinker with excellent organisational skills.
  • Self-motivated multitasker and problem solver.
  • Able to work under pressure and meet targets.
  • Previous experience in scheduling is a bonus, but full training is provided.

What we offer:

  • Competitive salary up to £25k + 3% annual bonus.
  • Supportive, inclusive, and dynamic working environment.
  • Opportunity to develop and grow your career.

If you thrive on keeping things moving and making a real difference every day, this could be the perfect role for you.

Field Service Coordinator employer: The Sterling Choice

Join our vibrant team in Westerham as a Field Service Coordinator, where you'll enjoy a supportive and inclusive work culture that values your contributions. With competitive salaries and opportunities for career development, we empower our employees to thrive while ensuring our field engineers and customers receive exceptional service. Experience the satisfaction of making a real difference every day in a dynamic environment that encourages innovation and improvement.
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Contact Detail:

The Sterling Choice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Coordinator

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show that you're genuinely interested and ready to contribute to their goals.

✨Tip Number 2

Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges or improved processes. Being able to share these stories will make you stand out as a proactive candidate.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and make a good impression.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to keep things running smoothly!

We think you need these skills to ace Field Service Coordinator

Organisational Skills
Problem-Solving Skills
Multitasking
Analytical Thinking
Scheduling
Customer Service
Communication Skills
Time Management
Adaptability
Attention to Detail

Some tips for your application 🫡

Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you can keep things running smoothly, just like the role requires. Use examples from your past experiences to demonstrate your ability to manage schedules and optimise processes.

Be a Problem Solver: We love a good problem solver! In your application, share instances where you've tackled challenges head-on. Whether it’s managing unexpected changes or finding efficient solutions, let us know how you’ve made a difference in previous roles.

Tailor Your Application: Don’t just send a generic application our way. Take the time to tailor your CV and cover letter to the Field Service Coordinator role. Mention specific responsibilities from the job description and explain how your skills align with what we’re looking for.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at The Sterling Choice

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Field Service Coordinator role. Familiarise yourself with the key responsibilities like optimising engineer routes and managing bookings. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Show Off Your Organisational Skills

Since this role requires excellent organisational skills, be prepared to share examples from your past experiences where you've successfully managed schedules or handled multiple tasks at once. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.

✨Prepare for Problem-Solving Questions

As a Field Service Coordinator, you'll need to think on your feet. Anticipate questions about how you'd handle emergencies or disruptions. Think of specific scenarios where you've solved problems effectively and be ready to discuss them in detail during the interview.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Field Service Coordinator
The Sterling Choice
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