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- Tasks: Oversee and optimise technology operations while collaborating across business lines.
- Company: Join The Stepstone Group, a leader in reshaping the labour market.
- Benefits: 29 days holiday, private healthcare, hybrid working, and a dog-friendly office.
- Other info: Be part of a diverse community that values work-life balance and personal growth.
- Why this job: Make a real impact by driving technology solutions that align with business goals.
- Qualifications: Experience managing cross-functional tech projects and strong analytical skills required.
The predicted salary is between 36000 - 60000 £ per year.
Join our team and you’ll be responsible for overseeing and optimising operations of the technology area within your portfolio, whilst collaborating with other business lines to ensure the seamless delivery of technology solutions across the organisation. You will ensure that the technology group operates efficiently, meets business goals, and is in alignment with the overall strategy of the company.
Working in the User Products portfolio, you will act as a key liaison between technology and product leadership, business units, portfolios, and development teams to ensure effective planning, execution, and reporting of initiatives.
Your responsibilities:
- Take full accountability for one or more technology systems and processes, proactively monitoring performance, implementing improvements, and driving enhancements that deliver measurable business value while reducing operational costs.
- Lead technology planning and roadmap development for the business area, collaborating with cross-functional teams to align quarterly and annual initiatives with company strategic objectives.
- Develop and maintain an in-depth understanding of the full Product and Software Development Lifecycle, tracking project dependencies across business lines to identify, assess, and proactively resolve risks, issues, and bottlenecks before they impact delivery.
- Serve as the primary liaison between technology and business units, providing clear and actionable project status updates, progress reports, and risk assessments to both technical and non-technical audiences, including executive leadership.
- Analyse delivery metrics, system performance, and business outcomes to provide insights and recommendations to technology leadership, while continuously reviewing operational processes to optimize efficiency and reduce technical debt.
Qualifications:
- Demonstrable experience in managing multiple cross-function technology or data-driven projects, systems or processes simultaneously.
- Experience of working in, or closely with software development teams and a solid understanding of software development processes and methodologies is essential.
- Strong analytical mindset with the ability to assess complex technical issues, translate data into actionable insights, and independently develop innovative solutions with minimal supervision.
- Able to convey complex technical concepts clearly to diverse audiences, including executive leadership, business stakeholders, and engineering teams.
- Experienced with industry-standard delivery and collaboration tools (JIRA, Confluence, Microsoft Office) to effectively track progress, manage tasks, facilitate transparent reporting, and enable cross-functional collaboration.
At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in a fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring.
Join our team of 3,000+ employees and be part of reshaping the labour market and becoming the world’s leading job platform. We’re a community here that cares as much about your life outside work as how you feel when you’re with us. Because your job shouldn’t take over your life, it should enrich it.
Here are some of the benefits we offer:
- 29 days holiday allowance + bank holidays
- Private medical and dental healthcare
- Matching pension contribution of 4 or 5% (after 3 years of service up to 10%)
- 24/7 Employee Assistance Programme
- Life Assurance Cover
- Cycle to work scheme
- Hybrid working model (3 days working from the office) and you can bring your dog to the office on Mondays and Fridays!
Our commitment:
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
As a global business, we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including:
- Fertility Friendly Employer, accredited by Fertility Matters at Work
- RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024
- Stonewall: Gold Award
- Stonewall: Top 100 Workplace Equality Index (85)
Technical Operations Manager employer: The Stepstone Group
Contact Detail:
The Stepstone Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operations Manager
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its tech stack. Knowing their products inside out will help you stand out and show you’re genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Technical Operations Manager. Keep it concise and focus on the value you bring.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Technical Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Operations Manager role. Highlight your experience with technology systems and processes, and don’t forget to showcase your ability to manage cross-functional projects. We want to see how you can bring measurable business value!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've optimised operations or improved efficiency in previous roles. Let us know how you align with our mission at StudySmarter.
Showcase Your Analytical Skills: We love candidates who can analyse complex issues and provide actionable insights. In your application, mention any tools or methodologies you’ve used to track performance metrics or resolve technical challenges. This will show us you’re ready to hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values before you apply.
How to prepare for a job interview at The Stepstone Group
✨Know Your Tech Inside Out
Make sure you have a solid grasp of the technology systems and processes you'll be managing. Brush up on the Product and Software Development Lifecycle, as well as any relevant tools like JIRA and Confluence. This will help you speak confidently about how you can optimise operations and drive enhancements.
✨Showcase Your Cross-Functional Experience
Be ready to discuss your experience working with cross-functional teams. Prepare examples of how you've successfully collaborated with both technical and non-technical stakeholders. Highlighting your ability to bridge the gap between technology and business will set you apart.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical mindset and problem-solving skills. Think of specific instances where you've identified inefficiencies or resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Communicate Clearly and Confidently
Practice conveying complex technical concepts in simple terms. You might be speaking to diverse audiences, including executive leadership, so being able to articulate your thoughts clearly is crucial. Consider doing mock interviews to refine your communication style.