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For Companies At a Glance
- Tasks: Manage customer tickets and coordinate corrective works for efficient service delivery.
- Company: Leading telecom company with a focus on customer satisfaction.
- Benefits: Competitive salary of £40k, fully remote work, and occasional travel to London.
- Why this job: Join a dynamic team and make a difference in telecom service delivery.
- Qualifications: Experience in telecoms network build and maintenance, plus familiarity with Jira.
- Other info: Opportunity for growth in a fast-paced, innovative environment.
The predicted salary is between 24000 - 48000 £ per year.
A leading telecom company is looking for a Service Delivery Coordinator who will manage customer tickets and coordinate corrective works. You will communicate with customers and contractors to ensure efficient service delivery.
The ideal candidate will have experience in telecoms network build and maintenance, as well as Jira or a similar tool.
This role offers a base salary of £40k and is fully remote, with occasional travel to London for meetings.
Remote Service Delivery Coordinator – Telecoms Ops employer: The Stephenworks
Contact Detail:
The Stephenworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Service Delivery Coordinator – Telecoms Ops
✨Tip Number 1
Network, network, network! Reach out to people in the telecoms industry on LinkedIn or other platforms. You never know who might have a lead on a Service Delivery Coordinator role or can give you insider tips.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of telecoms network build and maintenance. We recommend having specific examples ready that showcase your experience with customer tickets and coordinating works.
✨Tip Number 3
Familiarise yourself with tools like Jira. If you haven’t used it before, there are plenty of online resources to help you get up to speed. Being able to talk confidently about your experience with these tools can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote Service Delivery Coordinator – Telecoms Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in telecoms network build and maintenance. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or tools like Jira that you've used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Coordinator role. Share specific examples of how you've managed customer tickets and coordinated works in the past.
Show Off Your Communication Skills: Since this role involves a lot of communication with customers and contractors, make sure your application reflects your strong communication skills. We love candidates who can convey complex information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at The Stephenworks
✨Know Your Telecoms Stuff
Make sure you brush up on your telecoms network build and maintenance knowledge. Be ready to discuss specific projects you've worked on and how they relate to the role. This will show that you understand the industry and can hit the ground running.
✨Familiarise Yourself with Jira
Since experience with Jira or similar tools is a must, take some time to get comfortable with its features. If you’ve used it before, prepare examples of how you’ve managed tickets or coordinated tasks using the platform. This will demonstrate your hands-on experience.
✨Communication is Key
As a Service Delivery Coordinator, you'll need to communicate effectively with customers and contractors. Practice articulating your thoughts clearly and concisely. Think of scenarios where you successfully resolved issues through communication and be ready to share those stories.
✨Prepare for Remote Work Questions
Since this role is fully remote, be prepared to discuss your experience with remote work. Highlight how you stay organised and manage your time effectively. Mention any tools or strategies you use to maintain productivity while working from home.
