At a Glance
- Tasks: Supervise FTTP installations and coach engineers to ensure high-quality service.
- Company: Join The Stephenworks, a leading network owner and ISP in Staffordshire.
- Benefits: Enjoy a competitive salary, company vehicle, healthcare, and annual bonuses.
- Why this job: Make a real impact in the fast-paced world of fibre technology.
- Qualifications: Experience in residential FTTP engineering and fibre splicing is essential.
- Other info: This hybrid role offers excellent career growth in a dynamic environment.
The predicted salary is between 37000 - 40000 £ per year.
The Role – Field Supervisor
Location – Staffordshire region
Package – £37,000 – £40,000 plus company vehicle, benefits including healthcare and annual bonus
This is a client side position working for the network owner and ISP. Due to an ongoing push for further customer connections, we are looking to hire a field supervisor that also has some residential installation & service experience to join the team on a permanent basis with the ultimate goal being to help keep the completion rates and quality as high as possible on residential FTTP installation and service.
You’ll be looking after the contract partner engineers and the role covers pre-enablement, survey alongside installation and service.
We see this as the ideal opportunity for a principle technician / senior engineer to keep taking that step away from the tools into leadership but you definitely need to come from the residential FTTP installation and service background. This isn’t build or civils, it’s installations and service so that is key.
This is a role for someone who knows the difference between a great and just an average customer visit and you’ll be coaching and developing the engineers, in line with the partner company managers to make each visit count, whether that be the install or an ongoing service issue.
Technical Background
- Residential FTTP field engineering knowledge and insight into fibre splicing, alongside testing and use of equipment such as OTDR, etc.
- Experience working with Openreach PIA and ideally with SA001 and SA002
- NRSWA
- Solid MS Office and general IT literacy
- Full driving license – 6 points or less.
This is a hybrid position around the Staffordshire region so we are looking for someone local, that will be on patch every day.
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Field Installation Supervisor - FTTP Residential employer: The Stephenworks
Contact Detail:
The Stephenworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Installation Supervisor - FTTP Residential
✨Tip Number 1
Network, network, network! Get in touch with people in the industry, especially those who work with FTTP installations. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or partners, don’t hold back on discussing your experience with fibre splicing and using testing equipment like OTDR. Let them see why you’re the perfect fit!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of Openreach PIA and the relevant qualifications like SA001 and SA002. Being well-versed in these areas will show you’re serious about the role and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Installation Supervisor - FTTP Residential
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in residential FTTP installations and any relevant fibre splicing knowledge. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Installation Supervisor role. Share specific examples of how you've managed teams or improved completion rates in previous positions.
Show Off Your Technical Skills: Don’t forget to mention your familiarity with tools like OTDR and your experience with Openreach PIA. We love seeing candidates who can demonstrate their technical prowess, so make sure to include these details in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at The Stephenworks
✨Know Your Stuff
Make sure you brush up on your residential FTTP field engineering knowledge. Be ready to discuss fibre splicing and the use of testing equipment like OTDR. The more you know, the more confident you'll feel!
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience with Openreach PIA and any relevant qualifications like SA001 and SA002. This will demonstrate your hands-on expertise and how it aligns with what they’re looking for.
✨Be a Team Player
Since the role involves managing contract partner engineers, think about how you can showcase your coaching and development skills. Share examples of how you've successfully led teams or improved performance in previous positions.
✨Get Tech-Savvy
Familiarise yourself with MS Office and any other IT tools mentioned in the job description. Being tech-literate is crucial, so be prepared to discuss how you’ve used these tools effectively in your work.