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For Companies At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable experience.
- Company: Join the Steam Packet, a Times Top 100 Company to Work For.
- Benefits: Competitive pay, career growth, discounts, and complimentary meals.
- Other info: Enjoy team trips, socials, and a lively atmosphere.
- Why this job: Be part of a fun-loving team and grow in an award-winning company.
- Qualifications: Passionate about guest service and eager to learn.
The predicted salary is between 12 - 15 ÂŁ per hour.
We’re on the hunt for an Experienced Front of House Team Member to join our team in Chiswick. We are looking for friendly, attentive team members to join us here at the Steam Packet in Chiswick, overlooking the river Thames. If you think the below points sound like you, we want to hear from you!
You Are:
- Passionate about delivering outstanding, guest-first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving with a fun-loving, supportive team
- Keen to grow and develop within a fantastic, award-winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do:
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Stay cool and positive always
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What's in it for me:
- Competitive rate per hour + tronc
- Work for a Times Top 100 Companies to Work For
- Clear pathways for training and career advancement—your growth matters!
- Discounts across all our pubs, bars, and restaurants—treat yourself!
- Work with the freshest seasonal produce—bring those flavours to life!
- Company and team trips, regular socials and incentives—let’s explore!
- Experience a lively, family-oriented atmosphere—where fun meets food!
- Complimentary meals during your shift—because who doesn’t love a good bite?
- Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!
- Fantastic referral scheme with rewards of up to £1000—bring your friends!
- Celebrate your birthday with a day off on us—party time!
- Cycle to work scheme for a greener commute—let’s pedal towards a better planet!
If you think this is you...apply now! Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.
Team Member employer: The Steam Packet
Contact Detail:
The Steam Packet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company culture before you apply! Check out their social media and website to see what they're all about. This will help you tailor your approach and show them you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. It’s all about making connections!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to front of house roles. Think about how you can showcase your personality and passion for guest service—let that shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share what makes you unique—after all, we celebrate individuality here at StudySmarter!
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've delivered outstanding service before, so don’t hold back on those examples that show off your skills!
Express Your Passion: Let us know why you're excited about joining our team! Share your passion for guest-first service and how you thrive in a fun-loving environment. We’re looking for team members who are eager to grow with us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Steam Packet
✨Show Your Personality
As a front of house team member, your personality is key! Be yourself during the interview and let your enthusiasm for guest-first service shine through. Share personal anecdotes that highlight your friendly nature and how you connect with guests.
✨Know the Company
Do a bit of homework on the Steam Packet and its values. Familiarise yourself with their commitment to community and individuality. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Demonstrate Team Spirit
Collaboration is crucial in this role, so be ready to discuss examples of how you’ve worked well in a team before. Highlight any experiences where you’ve supported colleagues or contributed to a positive atmosphere, as this will resonate with their fun-loving culture.
✨Ask Thoughtful Questions
Prepare some questions that show your eagerness to grow within the company. Inquire about training opportunities or how they celebrate individual contributions. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.