At a Glance
- Tasks: Support the General Manager in running a vibrant pub, bar, and restaurant.
- Company: Join an award-winning group focused on people and progressive operations.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Opportunities for career progression and exciting team trips abroad.
- Why this job: Take ownership, make strategic decisions, and enjoy a fun, family atmosphere.
- Qualifications: Minimum 2 years management experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.
The Role
As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- Must have minimum 2 years’ experience as a manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Strong all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flair
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
What's in it for me:
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
- 28 days holiday
- Employee Assistance Programme (EAP)
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Assistant General Manager employer: The Steam Packet
Urban Pubs, Bars and Restaurants is an exceptional employer that prioritises a people-focused culture and offers a vibrant work environment in the heart of London. With a commitment to employee development, you will have access to extensive training and career progression opportunities, alongside a competitive salary and benefits package that includes generous discounts and annual team trips. Join us to take ownership of your role, make strategic decisions, and thrive in a fun, family-like atmosphere where your contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Get out there and mingle with industry folks. Attend events, join local hospitality groups, and don’t be shy to chat with people in pubs and restaurants. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your charisma shine through. Be yourself, share your passion for the industry, and demonstrate how you can bring fun and energy to the team.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle various scenarios in the role. Show that you can keep cool under pressure and have the business savvy to make smart decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our awesome team!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of charisma and flair in your writing. Remember, we’re looking for someone who can bring energy and fun to our team.
Tailor Your Application:Make sure to tailor your application to the role of Assistant General Manager. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our awesome team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at The Steam Packet
✨Know the Venue Inside Out
Before your interview, make sure you research the pub, bar, or restaurant you'll be working at. Understand its menu, vibe, and customer base. This shows that you're genuinely interested and ready to take ownership of the business.
✨Showcase Your Leadership Style
As an Assistant General Manager, you'll need to lead a team. Be prepared to discuss your management style and how you've successfully trained and developed staff in the past. Share specific examples that highlight your ability to nurture talent and maintain high standards.
✨Demonstrate Commercial Acumen
Brush up on your business knowledge, especially around financials and customer satisfaction metrics. Be ready to discuss how you've used this knowledge to make strategic decisions in previous roles. This will show that you can run the venue as if it were your own.
✨Emphasise Your People Skills
The role is all about people, so be sure to highlight your communication skills and approachability. Share stories that illustrate your passion for customer service and how you've created a fun, engaging atmosphere for both staff and customers.
