At a Glance
- Tasks: Support the General Manager in running a vibrant pub and restaurant venue.
- Company: Join an award-winning pub, bar, and restaurant group focused on people and progress.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Opportunities for career progression and exciting team trips abroad.
- Why this job: Take ownership, develop your team, and enjoy a fun, family atmosphere.
- Qualifications: Minimum 2 years management experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.
The Role
As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- Must have minimum 2 years’ experience as a manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Strong all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flair
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
What's in it for me:
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
- 28 days holiday
- Employee Assistance Programme (EAP)
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more, get in touch so we can arrange to meet up and show you around.
Assistant General Manager employer: The Steam Packet
Join our award-winning pub, bar, and restaurant group in London, where we prioritise a vibrant work culture that celebrates individuality and fosters personal growth. As an Assistant General Manager, you'll enjoy competitive salaries, career progression opportunities, and a supportive environment that encourages you to take ownership of your venue while having fun with your team. With perks like a generous discount across all locations, annual team trips, and a family-like atmosphere, this is the perfect place for passionate individuals looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Get out there and mingle with industry folks. Attend events, join local hospitality groups, and don’t be shy to chat with people in pubs and restaurants. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your charisma shine through. Remember, they’re looking for someone who can lead a team and create a fun atmosphere, so be yourself!
✨Tip Number 3
Prepare to impress! Research the company and its venues before any meeting. Know their values, what makes them tick, and how you can contribute to their success. This shows you’re genuinely interested and ready to take ownership.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our awesome team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma into your words. Remember, we’re looking for someone who can bring energy and fun to our team.
Tailor Your Application:Make sure to tailor your application to the role of Assistant General Manager. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our awesome team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at The Steam Packet
✨Know Your Venue Inside Out
Before the interview, make sure you research the pub, bar, or restaurant you're applying to. Understand their menu, vibe, and customer base. This will not only impress your interviewers but also help you demonstrate how you can contribute to their unique atmosphere.
✨Showcase Your Leadership Style
As an Assistant General Manager, you'll be leading a team. Be prepared to discuss your management style and provide examples of how you've trained and developed staff in the past. Highlight any successful initiatives you've implemented that improved team performance or customer satisfaction.
✨Demonstrate Commercial Acumen
Brush up on your business knowledge, especially around financials and customer service metrics. Be ready to discuss how you've used this knowledge to make strategic decisions in previous roles. Showing that you can think like a business owner will resonate well with the interviewers.
✨Be Yourself and Have Fun
This role is all about personality and charisma, so let your true self shine through during the interview. Share your passion for the hospitality industry and your love for working with people. A positive attitude and a sense of humour can go a long way in making a memorable impression!
