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- Tasks: Lead a vibrant team and ensure exceptional service in a busy pub environment.
- Company: Almond Family Pubs, a proud independent group with a family feel.
- Benefits: Enjoy excellent tips, flexible hours, and 50% off food for you and friends.
- Other info: Join a supportive team with great training and progression opportunities.
- Why this job: Be part of a new community hub and develop your hospitality skills.
- Qualifications: Passion for hospitality, strong leadership, and customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
We’re Almond Family Pubs – a proud, independent group known for doing things properly. Our newly refurbished and rebranded premium pub in Cheadle Hulme is looking for a brilliant Assistant Manager to support and lead alongside a fantastic management team. With 200 indoor covers and a further 230 outside, this is a big, busy, food-led site that will be a true community hub. Expect a fresh, seasonal menu, classic pub favourites with a premium twist, and a new team to develop and lead. This is your chance to be part of a brand-new business that values quality, autonomy and team culture.
With a superb selection of stunning pubs all located in and around the Stockport area, Almond Family Pubs is a special place to work. 100% family owned, we are a close-knit team of people who are passionate about working in great pubs and delivering incredible customer service. We’re well known for our tasty pub classics and great beers and wines, and this will be the 5th pub to join our family.
Join us and we can offer you benefits such as…
- Excellent tips – currently averaging at £3.00 per hour
- Flexible hours with a healthy life/work balance
- 50% off food for you and 3 others in any Almond Family pub
- Excellent training, development, and progression opportunities
- Free food and drinks whilst on shift
- A fun, supportive, and inclusive work environment with a real family feel
- Regular team events and incentives
As Assistant Manager, you will play a key role in ensuring the smooth running of our pub. That means you'll be serving guests in the bar & restaurant, training & leading our team and managing busy services & special events. You will have a genuine passion for exceptional customer service and a pro-active approach to team management.
What we need from you…
- A passion for everything hospitality, a smile and ability to entertain our customers and nurture our team
- Be warm and friendly with natural ‘presence’
- The ability to deliver outstanding customer service leading to exceptional guest satisfaction
- Ability to train, coach and mentor the front of house team
- Be reliable and flexible
- Competent use of the EPOS, back office stock systems, HR and Microsoft packages
- A keen eye for detail, always looking for the next task or challenge to overcome
- Willingness to learn new skills
Our values...
- People First
- One Big Happy Family
- Prioritising Today's Guests
- Sustainability, Innovative & Future Proof
- Excellence
- Warm & Welcome
We endeavour to be a company that is inclusive to all people, from all backgrounds and we welcome applications from everyone, irrespective of your age, gender, identity, race, sexual orientation, ethnicity. We believe this creates an environment where everyone, from any background, can thrive and be happy at work.
Assistant Manager employer: the station house
Contact Detail:
the station house Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the Almond Family Pubs vibe! Visit a few of our locations, chat with the staff, and soak in the atmosphere. This will not only help you understand our culture but also give you some great talking points during your interview.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. A friendly face can make all the difference when it comes to landing that Assistant Manager role.
✨Tip Number 3
Show off your passion for hospitality! During interviews, share your experiences and stories that highlight your love for customer service and team management. We want to see that spark!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about our pubs right there.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: Let your love for hospitality shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional customer service and creating a warm atmosphere.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with what we’re looking for. Highlight any relevant experience in team management or customer service, and don’t forget to mention your ability to handle busy services!
Be Yourself: We’re all about being warm and friendly, so let your personality come through in your cover letter. Share a bit about who you are and why you’d be a great fit for our family at Almond Family Pubs.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming part of our fantastic community!
How to prepare for a job interview at the station house
✨Know the Company Inside Out
Before your interview, take some time to research Almond Family Pubs. Understand their values, menu offerings, and what makes them unique in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their culture.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight how you handled difficult situations and turned them into positive outcomes.
✨Demonstrate Leadership Qualities
Think about times when you've successfully led a team or trained new staff. Be ready to discuss your approach to mentoring and coaching, as well as how you foster a positive team environment. This will resonate well with their focus on team culture.
✨Ask Thoughtful Questions
Prepare a few questions that reflect your interest in the role and the company. Inquire about their training programmes, team events, or how they maintain their 'family feel' in a busy pub environment. This shows you're not just interested in the job, but in being part of their community.