At a Glance
- Tasks: Support the General Manager and lead your team to deliver an amazing guest experience.
- Company: Join Castle Pubs, known for their unique atmosphere and craft beers.
- Benefits: Enjoy a 33% discount across all brands and amazing progression opportunities.
- Other info: Work hard, play hard with team socials and great career growth.
- Why this job: Be a role model and inspire your team while having fun at work.
- Qualifications: Management experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
As Assistant Manager at the Starting Gate, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!
Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.
What’s in it for me?
- Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
- A massive 33% discount across all our brands.
- 20% discount across all our brands for up to 5 friends and family.
- Discounts on gym memberships.
- Team socials – work hard, play hard.
- Pension; 28 days paid holiday; high‑street shopping discounts; and free shares.
- A free employee helpline – to support you with whatever life throws at you.
What will I be doing?
- Use your management experience to support the General Manager in the day‑to‑day running of the business, being the Duty Manager when they are not around.
- Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role‑model and guide development within your team.
- Lead the team to deliver moments that wow our guests, keeping them coming back.
Experience & Requirements
- Required Languages: English – Advanced
- Employment: Full‑time
- Salary: From £36,500 yearly
- Benefits: Service Charge & Tips
About The Starting Gate: We are part of Mitchells & Butlers, lots of employee benefits and perks available and many opportunities for progression.
Assistant Manager employer: The Starting Gate
At Castle Pubs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member's contribution is valued. With a strong focus on employee growth, we promote from within, having advanced over 150 Assistant Managers to General Managers last year alone. Enjoy fantastic benefits including generous discounts across our brands, team socials, and a supportive environment that prioritises your well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Starting Gate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Starting Gate
Don't be shy about reaching out to The Starting Gate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Starting Gate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Starting Gate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
