At a Glance
- Tasks: Run your own pub business with creative freedom and community engagement.
- Company: Join HEINEKEN UK and manage a premium local pub.
- Benefits: Weekly revenue share, quarterly profit, and private accommodation.
- Other info: Exciting refurbishment plans and a large garden for summer events.
- Why this job: Make a real impact in the community with your vision and ideas.
- Qualifications: Experience in running a wet-led pub and a passion for community-focused service.
The predicted salary is between 52511 - 52511 £ per year.
Key Features:
- Catering
- Kitchen
- Outdoor Trade
- Private Accommodation
- Car Park
- Pub Games
Our Foundation Tenancy agreement is our primary pub agreement under the Leased & Tenanted model (L&T) that allows you to run your own pub business with the freedom to set the pub's offer and be responsible for the day-to-day operations of the pub, while the rent for the premises is fixed for a five year term (three year term if the pub is located in Scotland). Backed by HEINEKEN UK, all L&T agreements are tied for beer, cider, alcopops and soft drinks but free‑of‑tie on wine and spirits.
The pub does not serve food and will be wet‑led only, with trade driven through a premium local drinks offer, sports, regular rhythm of the week activity, bingo, quiz nights, a refreshed external frontage and signage, and a garden scheme designed to maximise summer occasions and larger gatherings. We’re also really interested to hear your ideas on how you would drive trade.
If you’ve benefited from running or owning a pub business, we’d love to hear what experience you can bring. The right operator for the pub will have extensive experience in running a wet‑led, community‑focused premium local pub business. They will have a clear vision for their drinks menu, marketing strategy and entertainment offer and can create a memorable experience for their customers.
The ideal operator will understand how to build loyalty in a residential community, make the most of live sport, create a strong rhythm of weekly events and use the garden as a major trading asset through the warmer months. They should also be confident in relaunching the pub under its new name and attracting both existing customers and new local audiences.
Thorley Park Tavern is a premium local pub opportunity on a busy retail shopping centre in Bishops Stortford, surrounded by housing, parking and everyday footfall. With a large garden, strong sports focus and scope for quizzes, bingo and community events, this is a great opportunity for an operator who can relaunch the pub with energy and local appeal.
The area Thorley Park Tavern is located on the Thorley Park retail shopping centre in Bishops Stortford, a residential estate setting with plenty of parking, strong passing footfall and a large local catchment. There are 13,250 adults living within a 20‑minute walk of the pub, giving the next operator a substantial nearby audience to engage. The pub sits in an area with limited direct competition, with one main food‑led competitor nearby. The surrounding area is reasonably affluent, with a strong mix of mid‑life carefree customers and young families, making it well suited to a premium local pub that can balance community, sport and family‑friendly occasions.
The offer Thorley Park Tavern is a premium local, wet‑led pub with a main trading area and bar, a separate games and sports zone, 46 internal covers and an impressive 154 external covers in the pub garden.
Trading Area & Facilities: The Thorley Park Tavern will be undergoing a refurbishment which will cover the interior and exterior of the pub. A full list of works and pub floor plan can be found in the downloads section. The pub’s trading area and facilities post refurbishment will be:
- Main trading area with bar
- Separate games and sports zone
- 46 internal covers
- 154 external covers
- Large pub garden
- HEINEKEN SmartDispense
- Shared car park on a retail estate
- Revamped pub garden
Applicants should be aware that all refurbishments are subject to final board approval which will be determined as part of the leasing process. Where a significant investment is made in a pub by Star Pubs, an Investment Exemption will be required. The exemption means that the option of a Market Rent Option lease won’t be available at rent review for a period of up to seven years for this site, as per The Pub Code (2016).
Private Accommodation: Private accommodation consists of two bedrooms, a living room, kitchen and bathroom.
Pub Financials: With our 5 Star Promise, you will be paid a weekly revenue share plus a quarterly 20% uncapped net operating profit. Estimated On Target Earnings: £52,511 Annual Estimated Annual Turnover: £291,476 Ingoing Costs: £4,000. The above figures are provided as a guide only and will be finalised as part of the commercial agreement.
Star Pubs Management Agreement - Marne Inn Bishops Stortford - Bishop's Stortford employer: The Star
At Star Pubs, we pride ourselves on being an excellent employer that empowers our operators to create vibrant community hubs. With a focus on employee growth and a supportive work culture, we offer the unique opportunity to run your own pub business backed by HEINEKEN UK, ensuring you have the resources and freedom to innovate and engage with the local community. Located in the bustling Thorley Park retail shopping centre, our pubs provide a dynamic environment where creativity and customer connection thrive, making it an ideal place for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Star Pubs Management Agreement - Marne Inn Bishops Stortford - Bishop's Stortford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Star. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Star
Don't be shy about reaching out to The Star directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Star Pubs Management Agreement - Marne Inn Bishops Stortford - Bishop's Stortford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Star and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Star
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
