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- Tasks: Oversee daily operations and ensure smooth running of the practice.
- Company: Star Lane Medical Centre, a dedicated GP practice focused on patient care.
- Benefits: Supportive environment with opportunities for professional growth and development.
- Other info: Join a committed team in a role that promotes continuous improvement.
- Why this job: Make a real difference in patient care while managing a dynamic team.
- Qualifications: Experience in operations management and strong leadership skills.
The predicted salary is between 37338 - 44962 £ per year.
Star Lane Medical Centre is seeking an experienced and proactive Operations Manager to cover maternity leave for a 12‑month fixed term. The role involves overseeing the day‑to‑day running of the practice operations service, managing staff and operational systems, ensuring compliance with NHS and regulatory requirements, and supporting the delivery of high‑quality patient care. Working closely with the Practice Manager and clinical team, the Operations Manager will play a key role in maintaining efficiency and continuity of service throughout the cover period.
Responsibilities:
- Provide effective operational management of the practice, ensuring day‑to‑day services run smoothly and efficiently.
- Manage and support administrative and non‑clinical staff, including rota planning, supervision, and performance management.
- Ensure the practice meets all NHS, CQC, contractual, and regulatory requirements.
- Assist HR functions including recruitment, induction, appraisals, training, and absence management.
- Support the Practice Manager and clinical team with operational planning, service development, and quality improvement.
- Be responsible for premises management, IT systems, data protection, complaints, and health and safety compliance.
Star Lane Medical Centre is an established GP practice providing comprehensive primary care services to its registered patient population. The practice is committed to delivering safe, effective, and patient‑focused care, working closely with NHS partners and community services. Supported by a dedicated multidisciplinary team, Star Lane Medical Centre promotes continuous improvement, regulatory compliance, and a supportive working environment for staff.
Operations Manager employer: The Star
Contact Detail:
The Star Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know someone at Star Lane Medical Centre. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching the practice's values and recent developments. We want you to show that you're not just another candidate but someone who genuinely cares about delivering high-quality patient care.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience in operational management and how it aligns with the role at Star Lane Medical Centre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing operations, staff, and compliance with NHS regulations. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Star Lane Medical Centre. Share specific examples of your past achievements that relate to the responsibilities listed in the job description.
Showcase Your Team Management Skills: Since this role involves managing staff, be sure to highlight your experience in team management. Talk about how you've successfully led teams, handled performance management, and supported staff development in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at The Star
✨Know Your Stuff
Make sure you’re familiar with the operations of a medical practice, especially in relation to NHS and regulatory requirements. Brush up on key terms and processes that are relevant to the role, so you can speak confidently about how you would manage day-to-day operations.
✨Show Your Leadership Skills
As an Operations Manager, you'll be managing staff and ensuring smooth operations. Prepare examples from your past experiences where you've successfully led a team, handled performance management, or improved operational efficiency. This will demonstrate your proactive approach and ability to support the clinical team.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to compliance, staff management, or patient care. Think through potential challenges you might face in this role and how you would address them. This shows your problem-solving skills and readiness to tackle real-world issues.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the practice's goals, team dynamics, or ongoing projects. This not only shows your interest in the role but also helps you gauge if the practice is the right fit for you.