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- Tasks: Provide top-notch admin support in a fast-paced branch environment.
- Company: Join a growing company that values teamwork and quality service.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and a generous pension scheme.
- Why this job: Kickstart your career with opportunities for growth and professional development.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Experience unrivalled job security and bi-annual salary increases.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Branch Administrator to join our growing branch. Working in a fast‑paced environment, the successful candidate will provide excellent administrative support to our branch team and customers, ensuring our reputation of high quality is upheld. The duties within the role are broad and varied, with opportunities for development and progression through our admin training pathway.
Responsibilities
- People and Processes: Maintain and provide feedback on SMART systems for the branch. Effective information sharing and participation in team meetings. Maintain safe working practices and quality standards. Proactive approach to continued professional development and progression through Administrator Grading System.
- Financial: Accurate and timely input of data onto the Business Management system for all revenue streams. Active participation in monthly financial review to ensure accurate and timely invoice processing and cost recovery. Creation and progressing of purchase and work orders in line with company processes. Interrogation of Business Management System to provide management information and provide prompt resolution of queries.
- Customers: Maintain customer relationships to achieve a high level of customer satisfaction. Effective response to customer enquiries, escalating as appropriate. Preparation of correspondence, reports/minutes in company style. Management of company documentation to fulfil customer needs.
- Technology: Use and development of Business Management System. Effective use of FTP application. Identify scope for process and system improvement opportunities.
Key Skills & Attributes
- Excellent interpersonal and organisational skills.
- Strong communication skills, both written and verbal.
- The ability to work effectively as part of a team.
- Good attention to detail, ability to multi‑task and prioritise tasks efficiently.
- The ability to take initiative and have a proactive approach.
- Working knowledge of computer software applications, i.e. Microsoft Word, Excel, Outlook, PowerPoint.
- Maintaining excellent relationships with customers.
Benefits
- Annual leave: 35 days.
- Pension: 8% non‑contributory pension with option to make additional voluntary contributions with company top‑up based on the level of AVC's.
- Company car scheme: choice of car or van.
- Professional development: bi‑annual reviews on development to encourage career growth.
- Private Medical insurance available after 6 months of employment with additional family option.
- Permanent Health Insurance: generous long term illness cover equal to 50% of salary with continuation of company pension contributions.
- Life Assurance: 6 × annual salary.
- Employee Assistance Programme: 24/7 fully confidential service offering practical support and access to counsellors for a range of personal, as well as work related issues.
- Star Share Ownership Plan: option to become a company shareholder through pre‑tax saving scheme.
- Bi‑annual salary increases for all employees linked to RPI.
- Annual company profitability bonus.
- Employee Milestone bonus, including increased holiday entitlement.
- Unrivalled job security.
Branch Administrator in Manchester employer: The Star
Contact Detail:
The Star Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by practising common questions related to admin roles. Think about how your skills match the job description and be ready to share examples that showcase your organisational and communication skills.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you’re excited about the role and the company. A genuine interest can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression and keep you on their radar.
We think you need these skills to ace Branch Administrator in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Branch Administrator role. Highlight your relevant skills and experiences that match the job description, especially your organisational and communication skills.
Showcase Your Attention to Detail: In a fast-paced environment like ours, attention to detail is key. Use specific examples in your application to demonstrate how you've successfully managed tasks with precision in previous roles.
Be Proactive in Your Approach: We love candidates who take initiative! Mention any instances where you’ve identified opportunities for improvement or taken charge of a project. This shows us you're ready to contribute positively to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at The Star
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Branch Administrator role. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Organisational Skills
As a Branch Administrator, you'll need excellent organisational skills. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised tasks and maintained attention to detail, as these are crucial for the role.
✨Demonstrate Your Customer Focus
Customer satisfaction is key in this role. Be ready to discuss how you've built and maintained relationships with customers in previous positions. Share specific instances where you went above and beyond to resolve customer queries or improve their experience.
✨Prepare Questions About Development Opportunities
Since the role offers opportunities for professional development, come prepared with questions about the admin training pathway and career progression. This shows your proactive approach and genuine interest in growing within the company, which can set you apart from other candidates.