The Star is seeking a Customer Experience Specialist to act as the primary contact for healthcare professionals, delivering a personalized customer journey through a mix of in-person and digital touchpoints.
You will plan and deliver creative engagement campaigns, collaborate with medical, market access and analytics teams, and maintain an account view with KPIs to ensure compliant, data-driven interactions.
#J-18808-Ljbffr
Healthcare CX Specialist: HCP Engagement & Growth in City of London employer: The Star
Join our dynamic engineering team at our Kent depot, where we prioritise outstanding customer service and employee development. We offer a supportive work culture that encourages continuous learning and growth, alongside competitive benefits and a commitment to health and safety. With access to state-of-the-art facilities and a focus on maintaining a modern fleet, this role provides a rewarding opportunity for those passionate about the powered access industry.