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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and support daily operations.
- Company: Join The Standard Market Company, a top gourmet food retailer in Southport.
- Benefits: Enjoy competitive pay, 20% discount on products, and a supportive team environment.
- Why this job: Be part of a growing business and make a real impact in customer satisfaction.
- Qualifications: Experience in customer service and strong leadership skills are preferred.
- Other info: Dynamic work atmosphere with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Join The Standard Market Company. We are a leading gourmet food retailer located in the Ferry Road Markets in Southport, specializing in high-quality products across our butcher shops, delis, fruit shops, bakeries, and juice and gelati bars. We are undergoing growth and are looking for an experienced Customer Service Supervisor to support our Register's Manager.
Key Responsibilities
- Provide exceptional customer service to all our valued customers.
- Provide training and support to our Registers Customer service team.
- Handle EFTPOS and cash transactions accurately.
- Maintain a clean and well-stocked work area.
- Engage in physical tasks, including lifting, packaging, and storing various products.
Ideal Candidate
- Previous experience in a similar role will be highly regarded.
- Ability to motivate and guide a team, fostering a positive work environment.
- Clear and effective communication skills to interact with team members and customers.
- Capability to handle customer complaints and issues efficiently and effectively.
- Ability to manage multiple tasks, prioritize responsibilities, and keep the team on track.
- Positive attitude: Maintaining an upbeat demeanor that encourages a supportive atmosphere.
- Customer-focused mindset: Commitment to providing exceptional service and enhancing customer satisfaction.
What We Offer
- Competitive award rates.
- 20% discount on all in-store products.
- A supportive and dynamic team environment.
- Uniforms provided.
How to Apply
If you’re passionate about gourmet food and customer service and are ready to take on a supervisory role in a growing business, we want to hear from you! Apply today and become part of our exciting journey at The Standard Market Company. No Agencies please. Only shortlisted candidates will be contacted.
Customer Service Supervisor - Registers in Southport employer: The Standard Market Co
Contact Detail:
The Standard Market Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Supervisor - Registers in Southport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Standard Market Company. Understand their values, products, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since the role is all about providing exceptional service, think of examples from your past experiences where you handled difficult customers or resolved complaints. We want you to shine in demonstrating your skills during the interview.
✨Tip Number 3
Show off your leadership skills! As a Customer Service Supervisor, you'll need to motivate and guide your team. Be ready to share how you've successfully led a team in the past, even if it was just in a small way. We love to see candidates who can inspire others!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and really keen on joining our team at The Standard Market Company. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Supervisor - Registers in Southport
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your love for customer service shine through! Share specific examples of how you've gone above and beyond for customers in the past. We want to see that you genuinely care about providing exceptional service.
Tailor Your Application: Make sure to customise your application to fit the role of Customer Service Supervisor. Highlight your previous experience in similar roles and how it aligns with our values at The Standard Market Company. This shows us you're serious about joining our team!
Keep It Clear and Concise: We appreciate a well-structured application! Use clear language and keep your sentences concise. This makes it easier for us to see your qualifications and understand your enthusiasm for the position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us you’re keen on being part of our exciting journey at The Standard Market Company.
How to prepare for a job interview at The Standard Market Co
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially those related to handling complaints and providing exceptional service. Be ready to share examples from your past experiences that highlight your ability to resolve issues and keep customers happy.
✨Showcase Your Leadership Skills
As a Customer Service Supervisor, you'll need to motivate and guide your team. Prepare to discuss how you've successfully led a team in the past, focusing on your communication style and how you foster a positive work environment.
✨Demonstrate Your Multitasking Ability
The role requires managing multiple tasks simultaneously. Think of specific instances where you've juggled various responsibilities effectively. Be prepared to explain your prioritisation strategies and how you keep everything on track.
✨Bring a Positive Attitude
A positive demeanour is key in customer service. During the interview, let your enthusiasm shine through! Share how your upbeat attitude has helped create a supportive atmosphere in previous roles, and be ready to discuss how you maintain that positivity even during busy times.
