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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage register operations.
- Company: Join The Standard Market Company, a top gourmet food retailer in Southport.
- Benefits: Enjoy competitive pay, 20% discount on products, and a supportive team environment.
- Why this job: Be part of a growing business and make a real impact in customer satisfaction.
- Qualifications: Experience in customer service and team leadership is preferred.
- Other info: Dynamic work atmosphere with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Join The Standard Market Company. We are a leading gourmet food retailer located in the Ferry Road Markets in Southport, specializing in high-quality products across our butcher shops, delis, fruit shops, bakeries, and juice and gelati bars. We are undergoing growth and are looking for an experienced Customer Service Supervisor to support our Register's Manager.
Key Responsibilities
- Provide exceptional customer service to all our valued customers.
- Provide training and support to our Registers Customer service team.
- Handle EFTPOS and cash transactions accurately.
- Maintain a clean and well-stocked work area.
- Engage in physical tasks, including lifting, packaging, and storing various products.
Ideal Candidate
- Previous experience in a similar role will be highly regarded.
- Ability to motivate and guide a team, fostering a positive work environment.
- Clear and effective communication skills to interact with team members and customers.
- Capability to handle customer complaints and issues efficiently and effectively.
- Ability to manage multiple tasks, prioritize responsibilities, and keep the team on track.
- Positive attitude: Maintaining an upbeat demeanor that encourages a supportive atmosphere.
- Customer-focused mindset: Commitment to providing exceptional service and enhancing customer satisfaction.
What We Offer
- Competitive award rates.
- 20% discount on all in-store products.
- A supportive and dynamic team environment.
- Uniforms provided.
How to Apply
If you’re passionate about gourmet food and customer service and are ready to take on a supervisory role in a growing business, we want to hear from you! Apply today and become part of our exciting journey at The Standard Market Company. No Agencies please. Only shortlisted candidates will be contacted.
Customer Service Supervisor - Registers employer: The Standard Market Co
Contact Detail:
The Standard Market Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Supervisor - Registers
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Standard Market Company. Understand their values, products, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since the role is all about providing exceptional service, think of examples from your past experiences where you handled difficult customers or trained team members. We want to hear those stories during the interview!
✨Tip Number 3
Show off your leadership skills! As a Customer Service Supervisor, you'll need to motivate your team. Be ready to discuss how you've successfully led a team before, and share your strategies for creating a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining The Standard Market Company. Let’s get you on board!
We think you need these skills to ace Customer Service Supervisor - Registers
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for gourmet food and customer service shine through. We want to see that you're genuinely excited about joining our team at The Standard Market Company!
Tailor Your Experience: Make sure to highlight any previous experience in customer service or supervisory roles. We’re looking for someone who can motivate a team, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as we appreciate effective communication just as much as you do!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at The Standard Market Co
✨Know Your Customer Service Basics
Brush up on the fundamentals of exceptional customer service. Be ready to share examples of how you've handled difficult situations or complaints in the past. This will show that you can maintain a positive atmosphere and keep customers happy.
✨Showcase Your Leadership Skills
As a Customer Service Supervisor, you'll need to motivate your team. Prepare to discuss your previous experience in guiding teams and how you foster a supportive work environment. Think of specific instances where your leadership made a difference.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer interactions to showcase your ability to engage with both customers and team members.
✨Highlight Your Organisational Skills
The job requires managing multiple tasks efficiently. Be prepared to talk about how you prioritise responsibilities and keep your team on track. Share examples of how you've successfully juggled various duties in a fast-paced environment.
