At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences in a dynamic restaurant environment.
- Company: Join The Standard, a trendy lifestyle hotel in the heart of King's Cross.
- Benefits: Enjoy competitive pay, meals on duty, discounts, and a supportive work culture.
- Other info: Opportunity to grow in a creative, energetic environment with a focus on personal development.
- Why this job: Be part of a lively atmosphere where your passion for service shines and guests feel at home.
- Qualifications: Proven experience as a Restaurant General Manager with a flair for hospitality.
The predicted salary is between 45000 - 55000 £ per year.
Competitive Company Benefits Full Time Kings Cross London sets the perfect stage for The Standard's first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital's most dynamic lifestyle hotels. Set in King's Cross within the hotel's iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms ranging from snug Cosy Cores to terraced suites with outdoor bathtubs overlooking St Pancras Station. A constant programme of Happenings, from DJs and brunches to live music and cultural panels, the hotel has become both a neighbourhood fixture and an international destination.
Our Restaurants, Bars, and Rooftop terraces are legendary, and The Standard is known worldwide for nightlife and culturally relevant dining. Isla offers seasonal, produce-led menus on a serene garden terrace; Double Standard pairs American diner spirit with British pub classics; The Rooftop serves cocktails and hotdogs with panoramic London views; and Decimo brings bold Mexican Spanish cooking, mezcal, and skyline views via our iconic red-pill lift. Together, these venues create a complex, high-volume, multi-outlet operation running from early morning through late night, welcoming hotel guests, London locals, and international visitors alike.
In London, The Standard's signature mix of playful, sophisticated, and unexpected hospitality continues to evolve, rooted firmly in the culture and energy of the city. As a Restaurants General Manager, you will lead and manage our exceptional ground floor team to provide an extensive food and drink service in this busy, high-volume destination. Reporting into the Director of F&B, your role is to oversee and manage our Isla restaurant, Double Standard bar, and The Library Lounge teams to ensure service runs smoothly, as well as coaching and developing your team to make sure they receive the correct training and support in their roles.
Your exceptional knowledge of food and drink will create an environment that not only delights guests, but also excites and surprises them to create the ultimate dining experience that is 'anything but Standard'! You will of course be passionate about service and have an exceptional working knowledge of restaurant operations and order of service alongside a deep appreciation of quality wines to enhance our guests dining experience. Finally, and most importantly, you will be a host to our guests, adding a touch of personality and theatre to their experience that makes them feel welcome while they visit The Standard and our vibrant city.
You will be highly social, upbeat and friendly, confident managing multiple tasks and guests with ease, and able to handle pressure well. Do you have what it takes to be a Restaurant General Manager at The Standard? While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. 'Standard People' are at the heart of our brand; vivid, dynamic and engaging, so you'll intrinsically understand the unique microcosm and the context of our venues and the city you represent.
Prior experience as a Restaurant General Manager is essential for this role however we welcome applications from all restaurant backgrounds. You will have however an uncompromised and natural flair for service and be able to build genuine relationships with guests that enable us to pre-empt needs and foresee desires. In addition to this, you will also need:
- A proven track record in a similar Restaurant General Manager role with the ability to inspire and motivate a team, ideally gained in a similar 'Lifestyle', destination restaurant or boutique hotel.
- Be highly motivated and pro-active, and act with professionalism and emotional intelligence in all interactions.
- Ability to develop, drive and deliver effective training to maintain consistent service standards throughout your team.
- Experience with Squirrel POS, Open table and Fourth Hospitality.
About our Ground Floor Outlets: Isla restaurant has a Modern European menu focused on ingredients, minimal intervention and small plates, with an extensive list of organic wines from all over the world. Ideal for casual dining at any time of day-from breakfast meetings to long, lounging al fresco meals-Isla also accommodates parties of most sizes with its spacious, softly lit interior and garden terrace. Double Standard bar serves delicious hearty fare accompanied by locally brewed beers, classic and signature cocktails and slushy spritzes. Best-known for its famous burgers, and music playlist, guests can enjoy its 70s-inspired bar or sun-soaked terrace. The Library Lounge was created to pay homage to the Camden Council Library once housed within these walls. Designed as both a cosy lounge and library, it is our hub for music and cultural programming and hosts a large collection of vintage books we've playfully curated into categories our guests can enjoy with coffee or cocktails.
All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.
Benefits Include:
- Meals on duty
- Pension Scheme
- Life Assurance
- Employee Rates across all participating Hyatt and Standard properties
- In-house Experience Programme
- F&B Discounts ranging from 25-50%
- Recruitment Referral Bonus up to 600 gross
- Tuition Aid Scheme
- Season Ticket Loan
- Medical Assistance (including online GP)
- Employee Assistance Programme with Well-being service
Restaurants General Manager - Ground Floor - London employer: The Standard London
The Standard, London is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about hospitality. With a focus on employee growth and development, you will have the opportunity to lead talented teams in a lively environment while enjoying competitive benefits and a supportive atmosphere that values creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurants General Manager - Ground Floor - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Standard London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Standard London
Don't be shy about reaching out to The Standard London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurants General Manager - Ground Floor - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Standard London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Standard London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
