At a Glance
- Tasks: Lead a vibrant restaurant team, ensuring exceptional guest experiences and smooth operations.
- Company: Join The Standard, London, a dynamic hospitality brand known for its unique dining experiences.
- Benefits: Enjoy competitive salary, flexible hours, meals on duty, and discounts across properties.
- Other info: We welcome diverse applicants from arts, music, and entertainment to enrich our team.
- Why this job: Be part of a lively atmosphere with open fire cooking and late-night events in a stunning setting.
- Qualifications: Prior experience as a General Manager in a high-volume restaurant is essential.
The predicted salary is between 42000 - 84000 £ per year.
Restaurants General Manager – Ground Floor · £Competitive + Company Benefits · Full Time · Kings Cross
London sets the perfect stage for The Standard’s first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital’s most dynamic lifestyle hotels.
Set in King’s Cross within the hotel’s iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms ranging from snug Cosy Cores to terraced suites with outdoor bathtubs overlooking St Pancras Station. A constant programme of Happenings, from DJs and brunches to live music and cultural panels, the hotel has become both a neighbourhood fixture and an international destination.
Our Restaurants, Bars, and Rooftop terraces are legendary, and The Standard is known worldwide for nightlife and culturally relevant dining. Isla offers seasonal, produce-led menus on a serene garden terrace; Double Standard pairs American diner spirit with British pub classics; The Rooftop serves cocktails and hotdogs with panoramic London views; and Decimo brings bold Mexican Spanish cooking, mezcal, and skyline views via our iconic red-pill lift.
Together, these venues create a complex, high-volume, multi-outlet operation running from early morning through late night, welcoming hotel guests, London locals, and international visitors alike. In London, The Standard’s signature mix of playful, sophisticated, and unexpected hospitality continues to evolve, rooted firmly in the culture and energy of the city.
About the role
As a Restaurants General Manager , you will lead and manage our exceptional ground floor team to provide an extensive food and drink service in this busy, high-volume destination. Reporting into the Director of F&B, your role is to oversee and manage our Isla restaurant, Double Standard bar, and The Library Lounge teams to ensure service runs smoothly, as well as coaching and developing your team to make sure they receive the correct training and support in their roles.
Your exceptional knowledge of food and drink will create an environment that not only delights guests, but also excites and surprises them to create the ultimate dining experience that is ‘anything but Standard’! You will of course be passionate about service and have an exceptional working knowledge of restaurant operations and order of service alongside a deep appreciation of quality wines to enhance our guests dining experience.
Finally, and most importantly, you will be a host to our guests, adding a touch of personality and theatre to their experience that makes them feel welcome while they visit The Standard and our vibrant city. You will be highly social, upbeat and friendly, confident managing multiple tasks and guests with ease, and able to handle pressure well.
Do you have what it takes to be a Restaurant General Manager at The Standard?
While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic and engaging, so you’ll intrinsically understand the unique microcosm and the context of our venues and the city you represent.
Prior experience as a Restaurant General Manager is essential for this role however we welcome applications from all restaurant backgrounds. You will have however an uncompromised and natural flair for service and be able to build genuine relationships with guests that enable us to pre-empt needs and foresee desires. In addition to this, you will also need….
- A proven track record in a similar Restaurant General Manager role with the ability to inspire and motivate a team, ideally gained in a similar ‘Lifestyle’, destination restaurant or boutique hotel.
- Be highly motivated and pro-active, and act with professionalism and emotional intelligence in all interactions.
- Ability to develop, drive and deliver effective training to maintain consistent service standards throughout your team.
- Experience with Simphony POS, Open table and Fourth Hospitality.
About our Ground Floor Outlets:
Isla restaurant has a Modern British menu focused on ingredients, minimal intervention and small plates, with an extensive list of organic wines from all over the world. Ideal for casual dining at any time of day—from breakfast meetings to long, lounging al fresco meals—Isla also accommodates parties of most sizes with its spacious, softly lit interior and garden terrace.
Double Standard bar serves delicious hearty fare accompanied by locally brewed beers, classic and signature cocktails and slushy spritzes. Best-known for its famous burgers, and music playlist, guests can enjoy its 70s-inspired bar or sun-soaked terrace.
The Library Lounge was created to pay homage to the Camden Council Library once housed within these walls. Designed as both a cosy lounge and library, it is our hub for music and cultural programming and hosts a large collection of vintage books we’ve playfully curated into categories our guests can enjoy with coffee or cocktails.
All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.
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Restaurant General Manager in London employer: The Standard London
The Standard, London is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about hospitality. With a focus on employee growth and development, you will have the opportunity to lead talented teams in a lively environment while enjoying competitive benefits and a supportive atmosphere that values creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant General Manager in London
✨Tip Number 1
Familiarise yourself with Decimo's unique culinary style and atmosphere. Understanding the blend of Spanish and Mexican cuisine, as well as the restaurant's focus on guest experience, will help you articulate how your leadership can enhance this vibrant environment.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in high-volume restaurants. Building connections can provide insights into the role and may even lead to referrals that could boost your application.
✨Tip Number 3
Showcase your knowledge of current market trends in the restaurant industry during interviews. Being able to discuss innovative service ideas or marketing strategies can demonstrate your proactive approach and understanding of the competitive landscape.
✨Tip Number 4
Prepare to discuss your experience with managing budgets and revenue generation. Highlight specific examples where you've successfully increased covers or average spend, as this aligns directly with the responsibilities of the General Manager role at Decimo.
We think you need these skills to ace Restaurant General Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in restaurant management, particularly in high-volume environments. Emphasise your operational skills, guest engagement strategies, and any specific knowledge of Spanish or Mexican cuisine.
Craft a Compelling Cover Letter:In your cover letter, express your passion for the hospitality industry and your understanding of Decimo's unique dining experience. Mention how your leadership style aligns with their focus on guest experience and team development.
Showcase Relevant Skills:Clearly outline your skills related to budgeting, cost control, and revenue generation. If you have experience with specific POS systems mentioned in the job description, be sure to include that as well.
Highlight Your Personality:Since the role requires a highly social and upbeat personality, make sure to convey your enthusiasm and ability to thrive in a busy environment. Share examples of how you've built relationships with guests and motivated your team in previous roles.
How to prepare for a job interview at The Standard London
✨Show Your Passion for Service
As a General Manager, your enthusiasm for service is crucial. Be prepared to share examples of how you've created memorable guest experiences in the past, and demonstrate your genuine love for hospitality.
✨Know Your Menu Inside Out
Familiarise yourself with Decimo's unique offerings, especially the Spanish and Mexican cuisines. Being able to discuss the menu confidently, including ingredients and preparation methods, will impress the interviewers.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams and training staff. Share specific instances where you successfully motivated your team or improved service standards, as this role requires strong leadership in a high-pressure environment.
✨Understand Financial Management
Be ready to discuss your experience with budgeting, cost control, and revenue generation. Providing examples of how you've managed P&L statements or improved financial performance in previous roles will showcase your business acumen.
