Assistant General Manager (Restaurants) - Kings Cross, London

Assistant General Manager (Restaurants) - Kings Cross, London

London Full-Time 35000 - 45000 £ / year (est.) No working from home possible
The Standard London

At a Glance

  • Tasks: Lead a vibrant team to deliver exceptional food and drink service in a bustling restaurant.
  • Company: Join a dynamic hospitality brand known for its engaging atmosphere and unique dining experiences.
  • Benefits: Enjoy meals on duty, travel discounts, and a supportive work environment with training opportunities.
  • Other info: Join a social committee and enjoy regular activities with your colleagues.
  • Why this job: Be part of a lively team that creates memorable dining experiences in a trendy London location.
  • Qualifications: Previous experience in restaurant management and a passion for outstanding service are essential.

The predicted salary is between 35000 - 45000 £ per year.

As Assistant Restaurants General Manager, you will lead and manage our exceptional ground floor team to provide an extensive food and drink service in this busy, high-volume destination. Working closely with our Ground Floor General Manager and Restaurant Managers, your role is to oversee and manage our Isla restaurant, Double Standard bar, and The Library Lounge teams to ensure service runs smoothly. You will coach and develop your team to make sure they receive the correct training and support in their roles.

Your exceptional knowledge of food and drink will create an environment that not only delights guests but also excites and surprises them to create the ultimate dining experience that is 'anything but Standard'! You will be passionate about service and have an exceptional working knowledge of restaurant operations and order of service alongside a deep appreciation of quality wines to enhance our guests' dining experience.

You will be a host to our guests, adding a touch of personality and theatre to their experience that makes them feel welcome while they visit The Standard and our vibrant city. You will be highly social, upbeat and friendly, confident managing multiple tasks and guests with ease, and able to handle pressure well.

About our Ground Floor Outlets:

  • Isla restaurant has a Modern British menu focused on ingredients, minimal intervention and small plates, with an extensive list of organic wines from all over the world. Ideal for casual dining at any time of day, Isla accommodates parties of most sizes with its spacious, softly lit interior and garden terrace.
  • Double Standard bar serves delicious hearty fare accompanied by locally brewed beers, classic and signature cocktails and slushy spritzes. Best-known for its famous burgers, DJs, and bottomless Sunday Brunch, guests can enjoy its 70s-inspired bar or sun-soaked terrace.
  • The Library Lounge was created to pay homage to the Camden Council Library once housed within these walls. Designed as both a cosy lounge and library, it is our hub for music and cultural programming and hosts a large collection of vintage books we've playfully curated into categories our guests can enjoy with coffee or cocktails.

While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. 'Standard People' are at the heart of our brand; vivid, dynamic and engaging, so you'll intrinsically understand the unique microcosm and the context of our venues and the city you represent.

Prior experience as an Assistant Restaurant General Manager is essential for this role; however, we welcome applications from all restaurant backgrounds. You will have an uncompromised and natural flair for service and be able to build genuine relationships with guests that enable us to pre-empt needs and foresee desires.

In addition to this, you will also need:

  • A proven track record in a similar Assistant Restaurant General Manager/Restaurant Manager role with the ability to inspire and motivate a team, ideally gained in a similar 'Lifestyle', destination restaurant or boutique hotel sector.
  • Highly motivated and pro-active; act with professionalism and positivity in all interactions.
  • Ability to develop and deliver effective training to maintain consistent service standards throughout your team.
  • Solid wine & beverage knowledge to WSET level 2 (desired).
  • Experience with Micros Symphony POS, OpenTable, SevenRooms and Fourth HR.

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.

Benefits Include:

  • Meals on Duty
  • Pension Scheme
  • Life Assurance (2 x Annual Salary)
  • Medical Assistance (including online GP and Physio)
  • Employee Assistance Programme with Well-being service
  • Hospitality Rewards benefit platform
  • Worldwide Travel Discounts, including colleague + family rates across Standard and Hyatt properties
  • In-house Experience Programme
  • F&B Discounts ranging from 25-50%
  • Recruitment Referral Bonus up to 1,000
  • Tuition Aid Scheme & subsidised training
  • Season Ticket Loan & Bike 2 Work Scheme
  • Social Committee with regular monthly social activities

Assistant General Manager (Restaurants) - Kings Cross, London employer: The Standard London

The Standard is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about hospitality. Located in the heart of Kings Cross, London, we offer our employees extensive benefits including meals on duty, a comprehensive pension scheme, and opportunities for personal growth through our Tuition Aid Scheme and in-house training programmes. Join us to be part of a team that values creativity, service excellence, and the unique experiences we create for our guests.

The Standard London

Contact Details:

The Standard London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant General Manager (Restaurants) - Kings Cross, London

Tip Number 1

Get to know the venue! Before your interview, pop by the restaurant or bar to soak up the atmosphere. This will help you understand the vibe and give you some great talking points when you meet the team.

Tip Number 2

Show off your personality! The role is all about creating a welcoming environment, so let your upbeat and friendly nature shine through during your conversations. Remember, they want someone who can connect with guests and make them feel at home.

Tip Number 3

Brush up on your food and drink knowledge! Be ready to chat about your favourite wines or dishes, and how you can enhance the dining experience. This shows you're passionate and knowledgeable, which is key for this role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our vibrant team at The Standard.

We think you need these skills to ace Assistant General Manager (Restaurants) - Kings Cross, London

Leadership Skills
Team Management
Food and Beverage Knowledge
Restaurant Operations
Customer Service Excellence
Training and Development
Wine and Beverage Knowledge (WSET level 2 desired)

Some tips for your application 🫡

Show Your Passion for Service:When writing your application, let your passion for service shine through! Share specific examples of how you've created memorable experiences for guests in the past. We want to see that you truly care about making every dining experience exceptional.

Highlight Your Team Leadership Skills:As an Assistant General Manager, you'll be leading a team, so make sure to highlight your leadership experience. Talk about how you've motivated and developed your team in previous roles. We love seeing candidates who can inspire others!

Demonstrate Your Knowledge of Food and Drink:We’re looking for someone with a solid understanding of food and drink, so don’t hold back! Mention any relevant qualifications or experiences, like your wine knowledge or favourite dishes to serve. This will show us you're ready to create that 'anything but Standard' dining experience.

Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It helps us keep track of all applications and ensures you get noticed. Plus, it’s super straightforward and user-friendly!

How to prepare for a job interview at The Standard London

Know Your Menu Inside Out

Make sure you’re familiar with the Modern British menu at Isla and the offerings at Double Standard and The Library Lounge. Being able to discuss specific dishes, ingredients, and wine pairings will show your passion for food and drink, which is crucial for this role.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in a high-pressure environment. Highlight your experience in coaching and developing staff, as well as how you’ve maintained service standards. This will demonstrate your ability to inspire and motivate the team.

Emphasise Your Guest Relations Expertise

Think of instances where you’ve gone above and beyond to create memorable experiences for guests. Share stories that illustrate your ability to build genuine relationships and pre-empt guest needs, as this aligns perfectly with the vibrant atmosphere they aim to create.

Be Upbeat and Engaging

Since the role requires a highly social and friendly personality, practice being upbeat during your interview. Show your enthusiasm for the hospitality industry and how you can add a touch of personality to the dining experience, making guests feel welcome and valued.