At a Glance
- Tasks: Be the first and last point of contact for guests, managing their experience with flair.
- Company: Join Decimo, a top London restaurant by acclaimed chef Peter Sanchez-Iglesias, known for vibrant Spanish-Mexican cuisine.
- Benefits: Enjoy meals on duty, discounts, travel perks, and a supportive work environment with social activities.
- Other info: Diverse backgrounds are encouraged; applicants must be eligible to work in the UK.
- Why this job: Work in a dynamic setting with a passionate team, creating memorable experiences for guests in a stunning location.
- Qualifications: Prior host or receptionist experience is essential; must be social, motivated, and flexible.
Decimo Host 14.81 per hr (incl. Tronc) plus Additional Tips & Benefits Full Time 40 hrs per week Sunday & Monday off Kings Cross Late-Night Thursday-Saturday
As seen on BBC1 Master Chef and voted as one of London's Top 100 Restaurants; Chef Paola Lopez showcases the food of her home, with an incredible Mexican Menu. Expect lots of flavour, open fire cooking and mezcal cocktails - with floor-to-ceiling windows and dramatic views across the London skyline.
We are now looking to grow our team, and are seeking dynamic individuals who will capture the very essence of this culinary destination and join our team as a Decimo Host.
Your role
As a Decimo Host you will become part of an exceptional restaurant team that will provide an extensive food and drinks service across our 10th floor restaurant. You'll be our guests' all important first and last point of contact, meeting them on arrival and escorting them to their tables, on hand to deal with their queries, provide information, and oversee table plans.
You will of course be passionate about service, with an exceptional working knowledge of restaurant operations and reservations; with a good understanding of managing guest lists, table return times, and flow of guests into and out of the restaurant.
Most importantly, you will be a host to our guests adding a touch of personality and theatre to their experience, making our guests feel welcome whilst they visit The Standard and our energetic and vibrant city; so you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high volume, high energy environment and can manage multiple tasks and guest with ease.
Do you have what it takes to be our Host at Decimo?
'Standard People' are at the heart of our brand; dynamic, vivid, and engaging. Prior experience as a Host is essential for this role. You will also need...
- Prior experience as a Host or Restaurant Receptionist, ideally gained in a similar busy restaurant, 'Lifestyle' boutique hotel or exceptional restaurant
- Focused on Guest Experience with a natural flair for service, and the ability to build genuine relationships with guests
- Highly social, motivated, and pro-active; acting with professionalism and positivity in all interactions
- Prior experience using OpenTable
- Confident in restaurant and bar operations and service, with a passion for food and drinks
- Available full-time with full flexibility to work Tuesday - Saturday, as well as the ability to work late-night (Thurs-Sat 2am close)
- As well as Host experience, we are actively seeking candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music, and entertainment industries
We are defined by our richness of personality and diversity of background, so if you think you have what it takes to be a Decimo Host, we would love to meet with you!
All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.
Benefits Include- Meals on duty
- Uniform provided
- 5 day working week with set days off (Sun/Mon) when restaurant is closed
- 28 Days Holiday rising to 33 days with service
- Pension Scheme
- Life Assurance (2 x Annual Salary)
- Medical Assistance (including online GP and Physio)
- Employee Assistance Programme with Well-being service
- Membership to Headspace Meditation app
- Hospitality Rewards benefit platform
- Worldwide Travel Discounts, including colleague + family Rates across Standard and Hyatt properties
- In-house Experience Programme
- F&B Discounts ranging from 25-50%
- Recruitment Referral Bonus up to 1,000
- Tuition Aid Scheme & subsidised training
- Season Ticket Loan & Bike 2 Work Scheme
- Social Committee with regular monthly social activities
Host [Decimo] - London employer: The Standard London
The Standard, London is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about hospitality. With a focus on employee growth and development, you will have the opportunity to lead talented teams in a lively environment while enjoying competitive benefits and a supportive atmosphere that values creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Host [Decimo] - London
✨Tip Number 1
Familiarise yourself with the restaurant's menu and unique offerings. Knowing the dishes, especially those highlighted by chef Peter Sanchez-Iglesias, will help you engage with guests and showcase your passion for the food.
✨Tip Number 2
Network within the hospitality industry, especially in London. Attend events or join online groups where you can connect with current employees or others in similar roles to gain insights about working at Decimo.
✨Tip Number 3
Demonstrate your personality during any interactions, whether in person or online. As a host, being vibrant and engaging is key, so let your enthusiasm shine through when discussing your experience and passion for service.
✨Tip Number 4
Prepare to discuss your previous hosting experience in detail. Be ready to share specific examples of how you've managed guest interactions and handled busy environments, as this will show your capability to thrive at Decimo.
We think you need these skills to ace Host [Decimo] - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as a Host or Restaurant Receptionist. Emphasise your skills in customer service, managing guest lists, and familiarity with restaurant operations.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your ability to create a welcoming atmosphere. Mention any specific experiences that demonstrate your personality and flair for service.
Showcase Relevant Skills:In your application, highlight your experience with OpenTable and Squirrel EPOS systems, as well as your ability to thrive in a high-energy environment. This will show that you are well-prepared for the role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Standard London
✨Show Your Passion for Service
As a Host at Decimo, your enthusiasm for providing exceptional service is crucial. Be prepared to share examples of how you've gone above and beyond for guests in previous roles, showcasing your commitment to creating memorable experiences.
✨Demonstrate Your Knowledge of Restaurant Operations
Familiarise yourself with restaurant operations, including managing guest lists and table flow. During the interview, highlight your experience with systems like OpenTable and Squirrel EPOS, as this will show your readiness to hit the ground running.
✨Emphasise Your Social Skills
Being highly social and engaging is key for this role. Prepare to discuss how you build genuine relationships with guests and handle pressure in busy environments. Share anecdotes that illustrate your upbeat personality and ability to connect with people.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple tasks. Think about past experiences where you successfully navigated challenges in a high-energy setting, and be ready to articulate your thought process.
