At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a memorable dining experience.
- Company: Join the vibrant team at Decimo, one of London's top restaurants.
- Benefits: Enjoy meals on duty, 28 days holiday, and discounts across hospitality properties.
- Other info: Flexible hours, dynamic team, and a chance to showcase your personality.
- Why this job: Be part of an energetic environment with opportunities for personal growth and creativity.
- Qualifications: Previous hosting experience and a passion for exceptional guest service.
The predicted salary is between 24000 - 30000 £ per year.
Job Type: Full Time - 40 hours per week (Sunday & Monday off - Late Night Thursday - Saturday)
As seen on BBC1 Master Chef and voted as one of London's Top 100 Restaurants; Chef Paola Lopez showcases the food of her home, with an incredible Mexican Menu. Expect lots of flavour, open fire cooking and mezcal cocktails - with floor-to-ceiling windows and dramatic views across the London skyline.
We are now looking to grow our team, and are seeking dynamic individuals who will capture the very essence of this culinary destination and join our team as a Decimo Host.
Your role:
- As a Decimo Host you will become part of an exceptional restaurant team that will provide an extensive food and drinks service across our 10th floor restaurant.
- You'll be our guests' all important first and last point of contact, meeting them on arrival and escorting them to their tables, on hand to deal with their queries, provide information, and oversee table plans.
- You will of course be passionate about service, with an exceptional working knowledge of restaurant operations and reservations; with a good understanding of managing guest lists, table return times, and flow of guests into and out of the restaurant.
- Most importantly, you will be a host to our guests adding a touch of personality and theatre to their experience, making our guests feel welcome whilst they visit The Standard and our energetic and vibrant city.
- You will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high volume, high energy environment and can manage multiple tasks and guests with ease.
Do you have what it takes to be our Host at Decimo?
'Standard People' are at the heart of our brand; dynamic, vivid, and engaging. Prior experience as a Host is essential for this role. You will also need:
- Prior experience as a Host or Restaurant Receptionist, ideally gained in a similar busy restaurant, 'Lifestyle' boutique hotel or exceptional restaurant.
- Focused on Guest Experience with a natural flair for service, and the ability to build genuine relationships with guests.
- Highly social, motivated, and pro-active; acting with professionalism and positivity in all interactions.
- Prior experience using OpenTable.
- Confident in restaurant and bar operations and service, with a passion for food and drinks.
- Available full-time with full flexibility to work Tuesday - Saturday, as well as the ability to work late-night (Thurs-Sat 2am close).
- As well as Host experience, we are actively seeking candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music, and entertainment industries.
We are defined by our richness of personality and diversity of background, so if you think you have what it takes to be a Decimo Host, we would love to meet with you!
All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.
Benefits Include:
- Meals on duty
- Uniform provided
- 5 day working week with set days off (Sun/Mon) when restaurant is closed
- 28 Days Holiday rising to 33 days with service
- Pension Scheme
- Life Assurance (2 x Annual Salary)
- Medical Assistance (including online GP and Physio)
- Employee Assistance Programme with Well-being service
- Membership to Headspace Meditation app
- Hospitality Rewards benefit platform
- Worldwide Travel Discounts, including colleague + family Rates across Standard and Hyatt properties
- In-house Experience Programme
- F&B Discounts ranging from 25-50%
- Recruitment Referral Bonus up to 1,000
- Tuition Aid Scheme & subsidised training
- Season Ticket Loan & Bike 2 Work Scheme
- Social Committee with regular monthly social activities
Host [Decimo] - Kings Cross, London employer: The Standard London
At Decimo, located on the 10th floor of The Standard in Kings Cross, London, we pride ourselves on being a vibrant and dynamic workplace that values our team as much as our guests. With a focus on exceptional service and a rich culinary experience, we offer a supportive work culture that encourages personal growth through training opportunities, competitive benefits, and a strong emphasis on employee well-being. Join us to be part of a diverse team where your passion for hospitality can truly shine, all while enjoying stunning views of the London skyline.
StudySmarter Expert Advice🤫
We think this is how you could land Host [Decimo] - Kings Cross, London
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Decimo for a meal or a drink. This way, you can soak up the atmosphere and get a feel for the service style. Plus, it shows your genuine interest in the place!
✨Tip Number 2
Practice your people skills! As a host, you'll be the face of the restaurant, so brush up on your conversation starters and how to handle tricky situations. Role-play with a friend to build your confidence and show off your personality.
✨Tip Number 3
Show off your passion for food and drinks! Be ready to chat about your favourite dishes or cocktails from the menu. This not only highlights your enthusiasm but also helps you connect with guests when you're on the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. Let’s make this happen together!
We think you need these skills to ace Host [Decimo] - Kings Cross, London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of flair that reflects your passion for hospitality and service.
Tailor Your Experience:Make sure to highlight any relevant experience you have as a Host or in similar roles. We’re looking for dynamic individuals, so connect your past experiences to what we do at Decimo and how you can contribute to our vibrant team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Decimo!
How to prepare for a job interview at The Standard London
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Decimo's menu and the unique offerings. Being able to discuss the dishes, especially the Mexican cuisine, will show your passion for food and enhance your credibility as a host.
✨Show Off Your People Skills
As a host, your ability to connect with guests is crucial. During the interview, share specific examples of how you've built relationships with customers in previous roles. Highlight your upbeat personality and how you handle pressure in busy environments.
✨Demonstrate Your Organisational Skills
Talk about your experience with managing reservations and guest flow. Mention any tools you've used, like OpenTable, and explain how you ensure a smooth dining experience. This will reassure them that you can handle the operational side of the role.
✨Be Ready for Scenario Questions
Prepare for questions that assess how you'd handle various situations, such as dealing with difficult guests or managing a busy night. Think through your responses and be ready to showcase your problem-solving skills and calmness under pressure.
