At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a fantastic dining experience.
- Company: Join Decimo, a top-rated restaurant featured on BBC1 Master Chef.
- Benefits: Enjoy competitive pay, tips, and a vibrant work environment with Sundays and Mondays off.
- Other info: Work full-time, 40 hours a week, with late-night shifts Thursday to Saturday.
- Why this job: Be part of a culinary journey blending Spanish and Mexican flavours in a celebrated setting.
- Qualifications: No prior experience needed; just bring your enthusiasm and passion for hospitality.
Decimo Host · £14.81 per hr (incl. Tronc) plus Additional Tips & Benefits · Full Time · 40 hrs per week · Sunday & Monday off · Kings Cross · Late-Night Thursday-Saturday
As seen on BBC1 Master Chef and voted as one of London's Top 100 Restaurants; Chef Paola Lopez showcases the food of her home, with an incredible Mexican Menu. Expect lots of flavour, open fire cooking and mezcal cocktails – with floor-to-ceiling windows and dramatic views across the London skyline.
We are now looking to grow our team, and are seeking dynamic individuals who will capture the very essence of this culinary destination and join our team as a Decimo Host.
Your role
As a Decimo Host you will become part of an exceptional restaurant team that will provide an extensive food and drinks service across our 10th floor restaurant. You’ll be our guests’ all important first and last point of contact, meeting them on arrival and escorting them to their tables, on hand to deal with their queries, provide information, and oversee table plans.
You will of course be passionate about service, with an exceptional working knowledge of restaurant operations and reservations; with a good understanding of managing guest lists, table return times, and flow of guests into and out of the restaurant.
Most importantly, you will be a host to our guests adding a touch of personality and theatre to their experience, making our guests feel welcome whilst they visit The Standard and our energetic and vibrant city; so you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high volume, high energy environment and can manage multiple tasks and guest with ease.
Do you have what it takes to be our Host at Decimo?
‘Standard People’ are at the heart of our brand; dynamic, vivid, and engaging. Prior experience as a Host is essential for this role. You will also need…
- Prior experience as a Host or Restaurant Receptionist, ideally gained in a similar busy restaurant, ‘Lifestyle’ boutique hotel or exceptional restaurant
- Focused on Guest Experience with a natural flair for service, and the ability to build genuine relationships with guests
- Highly social, motivated, and pro-active; acting with professionalism and positivity in all interactions
- Prior experience using OpenTable
- Confident in restaurant and bar operations and service, with a passion for food and drinks
- Available full-time with full flexibility to work Tuesday – Saturday, as well as the ability to work late-night (Thurs-Sat 2am close)
- As well as Host experience, we are actively seeking candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music, and entertainment industries
We are defined by our richness of personality and diversity of background, so if you think you have what it takes to be a Decimo Host, we would love to meet with you!
All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.
- Meals on duty
- Uniform provided
- 5 day working week with set days off (Sun/Mon) when restaurant is closed
- 28 Days Holiday rising to 33 days with service
- Pension Scheme
- Life Assurance (2 x Annual Salary)
- Medical Assistance (including online GP and Physio)
- Employee Assistance Programme with Well-being service
- Membership to Headspace Meditation app
- Hospitality Rewards benefit platform
- Worldwide Travel Discounts, including colleague + family Rates across Standard and Hyatt properties
- In-house Experience Programme
- F&B Discounts ranging from 25-50%
- Recruitment Referral Bonus up to £1,000
- Tuition Aid Scheme & subsidised training
- Season Ticket Loan & Bike 2 Work Scheme
- Social Committee with regular monthly social activities
Host [Decimo] in London employer: The Standard London
Decimo is an exceptional employer that offers a vibrant work culture in the heart of Kings Cross, where you can be part of a celebrated restaurant featured on BBC1's Master Chef. With competitive pay, additional tips, and a focus on employee growth, we provide a supportive environment that encourages creativity and collaboration, making it a rewarding place to build your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Host [Decimo] in London
✨Tip Number 1
Familiarise yourself with the restaurant's menu and the chef's background. Understanding the unique blend of Spanish and Mexican cuisine will help you engage with customers and demonstrate your passion for the role.
✨Tip Number 2
Visit the restaurant during peak hours to observe the atmosphere and service style. This will give you insights into how to manage busy periods and interact with guests effectively.
✨Tip Number 3
Network with current or former employees if possible. They can provide valuable information about the work culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare to showcase your customer service skills through role-play scenarios. Being able to demonstrate how you would handle various situations can set you apart from other candidates.
We think you need these skills to ace Host [Decimo] in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what the role of a Host at Decimo entails. Pay attention to the specific skills and qualities they are looking for, such as customer service experience and a passion for food.
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you meet their requirements and show how your previous roles have prepared you for this position.
Craft a Compelling Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the restaurant. Mention any relevant experiences and explain why you want to work at Decimo specifically. Personal touches can make your application stand out.
Proofread Your Application:Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Standard London
✨Know the Venue
Familiarise yourself with Decimo's menu and atmosphere. Understanding the restaurant's unique blend of Spanish and Mexican cuisine will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your People Skills
As a host, you'll be the first point of contact for guests. Be prepared to demonstrate your excellent communication and interpersonal skills during the interview. Share examples of how you've handled difficult situations or provided exceptional customer service in the past.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the establishment, which is crucial in the hospitality industry.
✨Prepare Questions
Have a few thoughtful questions ready to ask your interviewers. This shows your enthusiasm for the position and helps you gauge if Decimo is the right fit for you. Consider asking about team dynamics or opportunities for growth within the restaurant.
