The Standard London is recruiting a Guest Services Agent in London to welcome guests, handle reservations across platforms, and deliver warm, personalised service throughout stays. You will act as the voice and behind-the-scenes fixer, coordinating restaurant bookings, events, and insider recommendations while maintaining a calm, efficient front desk presence.
The role emphasizes hospitality flair, strong communication, and multi-department collaboration in a fast-paced, high-volume environment.
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Guest Experience Host – London Luxury Hotel employer: The Standard, London
The Standard London is an exceptional employer that thrives on a vibrant and dynamic work culture, making it an ideal place for those looking to grow in the hospitality industry. With world-class development programmes, generous benefits including 28 days of holiday rising to 33, and opportunities for international career advancement, employees are supported both personally and professionally. Located in the heart of King's Cross, this iconic hotel not only offers a unique culinary experience but also fosters a sense of community among its diverse team members.
