Event Operations Supervisor

Event Operations Supervisor

Full-Time 15 - 20 £ / hour (est.) No home office possible
The Standard, London

At a Glance

  • Tasks: Lead event setups and ensure seamless service for unforgettable experiences.
  • Company: The Standard, London - a vibrant and diverse workplace.
  • Benefits: Competitive pay, meals on duty, holiday perks, and wellness support.
  • Why this job: Join a dynamic team and create memorable events in a stunning setting.
  • Qualifications: Experience in event operations and a passion for motivating teams.
  • Other info: Flexible hours with exciting social activities and growth opportunities.

The predicted salary is between 15 - 20 £ per hour.

As an Event Operations Supervisor at The Standard, London, you will become part of our in‑house Events team, responsible for our various event spaces and suites, working in partnership with our Events Managers and Sales team, and reporting to our Event Operations Manager.

The Townhouse on our 8th floor is an events and meeting destination designed for work and play in mind. Taking inspiration from a 1980s New York Townhouse, it features a living space with mid‑century cool sofas, a vinyl library and listening area, two dining spaces, a working kitchen and sweeping wrap‑around terrace with views of the London skyline. The Townhouse on the 9th floor has a more simple modular design and can easily be transformed from 3 separate rooms into one larger space, all complete with floor‑to‑ceiling views of the city of London and St Pancras clocktower and station.

As an Event Operations Supervisor you will assist with ensuring the setup for the rooms and event spaces are completed to standard and help with communicating special requests, dietary needs, and table plans in conjunction with our Restaurant & Kitchen teams. You’ll work closely with our Event Sales organisers in order to plan and manage private events and ensure adequate staffing levels are maintained in order to deliver a seamless and effortless level of service. You are a natural leader and with your communication skills you are able to motivate junior team members and help the team develop to deliver a consistently high performance. Your exceptional knowledge of food and drink will help create an environment where you and the other F&B professionals will not only delight our guests but also excite and surprise them to create the ultimate experience in London, that is anything but Standard!

Responsibilities

  • Assist with ensuring the setup for the rooms and event spaces are completed to standard.
  • Help communicate special requests, dietary needs, and table plans in conjunction with our Restaurant & Kitchen teams.
  • Work closely with our Event Sales organisers to plan and manage private events and ensure adequate staffing levels to deliver a seamless and effortless level of service.
  • Motivate junior team members and help the team develop to deliver a consistently high performance.
  • Apply your exceptional knowledge of food and drink to create a delightful and surprising experience for guests.

Qualifications

  • A proven track record in a similar Supervisory, Senior or Head Waiter/Waitress role with the ability to inspire and motivate a team, ideally gained in a similar ‘Lifestyle’, destination events, restaurant, or boutique hotel sector.
  • Prior experience managing event operations is essential for this role.
  • Highly motivated and pro‑active; act with professionalism and positivity in all interactions.
  • Experience developing and delivering effective training to maintain consistent service standards throughout your team.
  • Available full‑time and fully flexible Monday – Sunday to accommodate Event timings.

Benefits

  • Meals on duty
  • 28 Days Holiday rising to 33 days with service
  • Pension Scheme
  • Life Assurance (2 x Annual Salary)
  • Medical Assistance (including online GP and Physio)
  • Employee Assistance Programme with Well‑being service
  • Membership to Headspace Meditation app
  • Discount platform including GYM
  • Worldwide Travel Discounts via The Standard Advantage platform
  • Employee & Family Rates across all Standard and Bunkhouse properties
  • In‑house Experience Programme
  • F&B Discounts ranging from 25‑50%
  • Recruitment Referral Bonus up to £1,000
  • Tuition Aid Scheme & subsidised training
  • Season Ticket Loan & Bike 2 Work Scheme
  • Social Committee with regular monthly social activities

We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be our Event Operations Supervisor we’d love to hear from you!

Application Details

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.

Event Operations Supervisor employer: The Standard, London

At The Standard, London, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As an Event Operations Supervisor, you will enjoy a range of benefits including generous holiday allowances, professional development opportunities, and a supportive environment that encourages personal growth. Located in the heart of Kings Cross, our unique event spaces offer a dynamic setting where creativity thrives, making every day at work an exciting experience.
The Standard, London

Contact Detail:

The Standard, London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Event Operations Supervisor

✨Tip Number 1

Network like a pro! Reach out to people in the events industry, especially those who work at The Standard or similar venues. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Show off your skills! If you have experience in event operations, think of specific examples where you’ve led a team or managed an event successfully. Be ready to share these stories during interviews to demonstrate your expertise.

✨Tip Number 3

Be flexible and enthusiastic! The role requires full-time availability, so show that you’re ready to adapt to different schedules. Your positive attitude will shine through and make you a more appealing candidate.

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at The Standard.

We think you need these skills to ace Event Operations Supervisor

Event Management
Team Leadership
Communication Skills
Food and Beverage Knowledge
Staffing Management
Training and Development
Attention to Detail
Problem-Solving Skills
Customer Service Excellence
Flexibility
Proactivity
Professionalism

Some tips for your application 🫡

Show Your Passion for Events: When writing your application, let your enthusiasm for event operations shine through! Share specific experiences that highlight your love for creating memorable events and how you’ve contributed to successful occasions in the past.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight relevant skills and experiences that align with the responsibilities of the Event Operations Supervisor role, especially your leadership and communication skills.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforwardness!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Standard!

How to prepare for a job interview at The Standard, London

✨Know Your Event Spaces

Familiarise yourself with The Standard's event spaces, especially The Townhouse on the 8th and 9th floors. Understand their unique features and how they can be transformed for different events. This knowledge will help you demonstrate your enthusiasm and readiness to manage these spaces effectively.

✨Showcase Your Leadership Skills

Prepare examples of how you've motivated and developed team members in previous roles. Think about specific situations where your leadership made a difference. This will show that you’re not just a supervisor but a true leader who can inspire others.

✨Communicate Clearly

Practice articulating your thoughts clearly and confidently. Since the role involves liaising with various teams, being able to communicate special requests and dietary needs effectively is crucial. Consider role-playing with a friend to refine your communication skills.

✨Demonstrate Your F&B Knowledge

Brush up on your food and drink knowledge, especially trends and popular items in the industry. Be ready to discuss how you can create delightful experiences for guests through exceptional service and innovative ideas. This will set you apart as a candidate who truly understands the hospitality sector.

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