At a Glance
- Tasks: Engage with guests and provide exceptional service as a Bell & Door Assistant.
- Company: Join The Standard, London, a vibrant and dynamic hotel experience.
- Benefits: Enjoy 28-33 days holiday, meals on duty, and travel discounts.
- Other info: Flexible hours, social activities, and excellent career growth opportunities.
- Why this job: Be part of a lively team in a unique hotel setting.
- Qualifications: Experience in hospitality or a passion for arts and entertainment.
The predicted salary is between 20000 - 30000 £ per year.
The Standard, London has 266 rooms in 42 unique styles ranging from Cosy Core rooms to terraced suites with outdoor bathtubs overlooking St Pancras station. The lobby lounge, with a carefully curated library pays homage to the building’s original use, with a Sounds studio hosting weekly live music and talks. Executive Chef Adam Rawson’s street facing bar, Double Standard, offers lunch, happy-hour and casual drinking and dining, while his garden restaurant, Isla, features a seasonally-driven, coastal inspired menu. Board the street level, exterior red lift directly to the 10th-floor to Decimo where Chef Peter Sanchez-Iglesias showcases his live fire cooking and the building’s 360-degree views of London.
At the heart of our hotels are, of course, the people who through their vibrancy bring our properties to life. We are now seeking an experienced and dynamic individual that will capture the essence of The Standard, London to join our team as a Bell & Door Assistant.
Your role:
- Do you have what it takes to be a Bell & Door Assistant at The Standard?
- While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic and engaging.
- You’ll intrinsically understand the unique microcosm and the context of our venues and city you represent.
- Prior experience as a Bell Person, Luggage Porter or Door person with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ or boutique hotel sector.
- In addition to those with experience, we are actively seeking candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music and entertainment industries.
- Highly social, motivated and pro-active; acting with professionalism and positivity in all interactions.
- Candidates should be familiar with the local Kings Cross area, in addition to having a good knowledge of London.
- Prior experience using Knowcross or similar is advantageous; however, full training will be given.
- Fluency in English is essential for this role, in addition to those speaking a second or third language.
- A flexible approach to working hours with the ability to work shifts, including occasional night work.
We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be a Bell & Door Assistant, we’d love to hear from you!
Benefits Include:
- Accommodation
- Service Charge Prorata
- 28 Days Holiday, rising to 33 Days with service
- Meals on Duty
- Pension Scheme
- Life Assurance (4 x Annual Salary)
- Medical Assistance (including online GP and Physio)
- Employee Assistance Programme with Well-being service
- Discount platform including GYM
- Worldwide Travel Discounts via Hyatt platform
- Employee & Family Rates across all Hyatt Hotels
- In-house Experience Programme
- F&B Discounts ranging from 25-50%
- Recruitment Referral Bonus up to £1,000
- Tuition Aid Scheme & subsidised training
- Season Ticket Loan & Bike 2 Work Scheme
- Social Committee with regular monthly social activities
Bell & Door Assistant in London employer: The Standard Hotel
The Standard, London is an exceptional employer that values the vibrancy and diversity of its team, offering a dynamic work culture where creativity and individuality are celebrated. With generous benefits such as 28 days of holiday, medical assistance, and opportunities for employee growth through training and development, staff can thrive both personally and professionally. Located in the heart of Kings Cross, employees enjoy a unique environment that fosters engagement with guests from all walks of life, making every day at The Standard a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Bell & Door Assistant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Standard Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Standard Hotel
Don't be shy about reaching out to The Standard Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bell & Door Assistant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Standard Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Standard Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
