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- Tasks: Engage with guests and provide exceptional service as a Bell & Door Assistant.
- Company: Join The Standard, London, a vibrant and dynamic hotel experience.
- Benefits: Enjoy 28-33 days holiday, meals on duty, and travel discounts.
- Why this job: Be part of a lively team in a unique hotel setting.
- Qualifications: Experience in hospitality or a passion for arts and entertainment.
- Other info: Flexible hours, social activities, and excellent career growth opportunities.
The predicted salary is between 20000 - 30000 £ per year.
The Standard, London has 266 rooms in 42 unique styles ranging from Cosy Core rooms to terraced suites with outdoor bathtubs overlooking St Pancras station. The lobby lounge, with a carefully curated library pays homage to the building’s original use, with a Sounds studio hosting weekly live music and talks. Executive Chef Adam Rawson’s street facing bar, Double Standard, offers lunch, happy-hour and casual drinking and dining, while his garden restaurant, Isla, features a seasonally-driven, coastal inspired menu. Board the street level, exterior red lift directly to the 10th-floor to Decimo where Chef Peter Sanchez-Iglesias showcases his live fire cooking and the building’s 360-degree views of London.
At the heart of our hotels are, of course, the people who through their vibrancy bring our properties to life. We are now seeking an experienced and dynamic individual that will capture the essence of The Standard, London to join our team as a Bell & Door Assistant.
Your role:
- Do you have what it takes to be a Bell & Door Assistant at The Standard?
- While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic and engaging.
- You’ll intrinsically understand the unique microcosm and the context of our venues and city you represent.
- Prior experience as a Bell Person, Luggage Porter or Door person with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ or boutique hotel sector.
- In addition to those with experience, we are actively seeking candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music and entertainment industries.
- Highly social, motivated and pro-active; acting with professionalism and positivity in all interactions.
- Candidates should be familiar with the local Kings Cross area, in addition to having a good knowledge of London.
- Prior experience using Knowcross or similar is advantageous; however, full training will be given.
- Fluency in English is essential for this role, in addition to those speaking a second or third language.
- A flexible approach to working hours with the ability to work shifts, including occasional night work.
We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be a Bell & Door Assistant, we’d love to hear from you!
Benefits Include:
- Accommodation
- Service Charge Prorata
- 28 Days Holiday, rising to 33 Days with service
- Meals on Duty
- Pension Scheme
- Life Assurance (4 x Annual Salary)
- Medical Assistance (including online GP and Physio)
- Employee Assistance Programme with Well-being service
- Discount platform including GYM
- Worldwide Travel Discounts via Hyatt platform
- Employee & Family Rates across all Hyatt Hotels
- In-house Experience Programme
- F&B Discounts ranging from 25-50%
- Recruitment Referral Bonus up to £1,000
- Tuition Aid Scheme & subsidised training
- Season Ticket Loan & Bike 2 Work Scheme
- Social Committee with regular monthly social activities
Bell & Door Assistant in London employer: The Standard Hotel
Contact Detail:
The Standard Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bell & Door Assistant in London
✨Tip Number 1
Get to know the local area, especially Kings Cross! Familiarise yourself with the hotspots and hidden gems. This will not only help you connect with guests but also show that you're genuinely interested in the role.
✨Tip Number 2
Be yourself! The Standard is all about vibrant personalities, so let your unique character shine through during interviews. Share your experiences and how they relate to the role of a Bell & Door Assistant.
✨Tip Number 3
Network like a pro! Attend local events or meet-ups related to hospitality or lifestyle sectors. This can help you make connections and learn more about the industry while showcasing your enthusiasm.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your commitment to being part of The Standard team right from the start.
We think you need these skills to ace Bell & Door Assistant in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the vibrant and dynamic you that fits right in with our team at The Standard. Don't be afraid to show us what makes you unique!
Tailor Your Experience: Make sure to highlight any relevant experience you have as a Bell Person or Luggage Porter. If you've got skills from the arts, music, or entertainment industries, we want to hear about those too! Tailoring your application to reflect our job description will help you stand out.
Know Your Stuff: Familiarise yourself with the Kings Cross area and London as a whole. Mentioning local hotspots or your favourite places can show us that you’re not just applying for any job, but that you genuinely want to be part of our vibrant community.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re keen and ready to join our team at The Standard!
How to prepare for a job interview at The Standard Hotel
✨Know Your Venue
Before your interview, take some time to research The Standard, London. Familiarise yourself with its unique offerings, like the different dining options and the vibrant atmosphere. This will not only show your genuine interest but also help you connect your experiences to the hotel's ethos.
✨Showcase Your Personality
As a Bell & Door Assistant, your personality is key! Be prepared to demonstrate your vibrant and engaging nature during the interview. Share stories that highlight your social skills and ability to connect with diverse guests, as this aligns perfectly with what they’re looking for.
✨Highlight Relevant Experience
If you have prior experience in hospitality or customer service, make sure to discuss it! Even if your background is in arts or entertainment, draw parallels between those experiences and the skills needed for this role. They value diverse backgrounds, so don’t hold back!
✨Be Ready for Situational Questions
Expect questions that assess how you would handle various guest interactions. Think of examples where you’ve gone above and beyond for a customer or resolved a tricky situation. This will showcase your proactive attitude and professionalism, which are crucial for the role.