Host [Decimo]

Host [Decimo]

Full-Time 22000 - 26000 £ / year (est.) No working from home possible
The Standard Hotel

At a Glance

  • Tasks: Welcome guests and ensure a memorable dining experience at our vibrant restaurant.
  • Company: Join a top-rated London restaurant featured on BBC1 Master Chef.
  • Benefits: Enjoy competitive pay, flexible hours, and amazing perks like travel discounts and wellness support.
  • Other info: Diverse backgrounds welcomed; perfect for those in arts, music, or entertainment.
  • Why this job: Be part of a dynamic team in a lively environment with opportunities for personal growth.
  • Qualifications: Previous hosting experience and a passion for exceptional guest service required.

The predicted salary is between 22000 - 26000 £ per year.

As seen on BBC1 Master Chef and voted as one of London's Top 100 Restaurants; Chef Paola Lopez showcases the food of her home, with an incredible Mexican Menu. Expect lots of flavour, open fire cooking and mezcal cocktails – with floor-to-ceiling windows and dramatic views across the London skyline.

We are now looking to grow our team, and are seeking dynamic individuals who will capture the very essence of this culinary destination and join our team as a Decimo Host.

Your role

As a Decimo Host you will become part of an exceptional restaurant team that will provide an extensive food and drinks service across our 10th floor restaurant. You’ll be our guests’ all important first and last point of contact, meeting them on arrival and escorting them to their tables, on hand to deal with their queries, provide information, and oversee table plans.

You will of course be passionate about service, with an exceptional working knowledge of restaurant operations and reservations; with a good understanding of managing guest lists, table return times, and flow of guests into and out of the restaurant.

Most importantly, you will be a host to our guests adding a touch of personality and theatre to their experience, making our guests feel welcome whilst they visit The Standard and our energetic and vibrant city; so you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high volume, high energy environment and can manage multiple tasks and guests with ease.

Do you have what it takes to be our Host at Decimo?

‘Standard People’ are at the heart of our brand; dynamic, vivid, and engaging. Prior experience as a Host is essential for this role. You will also need:

  • Prior experience as a Host or Restaurant Receptionist, ideally gained in a similar busy restaurant, ‘Lifestyle’ boutique hotel or exceptional restaurant
  • Focused on Guest Experience with a natural flair for service, and the ability to build genuine relationships with guests
  • Highly social, motivated, and pro-active; acting with professionalism and positivity in all interactions
  • Prior experience using OpenTable
  • Confident in restaurant and bar operations and service, with a passion for food and drinks
  • Available full-time with full flexibility to work Tuesday – Saturday, as well as the ability to work late-night (Thurs-Sat 2am close)
  • As well as Host experience, we are actively seeking candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music, and entertainment industries

We are defined by our richness of personality and diversity of background, so if you think you have what it takes to be a Decimo Host, we would love to meet with you!

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.

Benefits Include

  • Uniform provided
  • 5 day working week with set days off (Sun/Mon) when restaurant is closed
  • 28 Days Holiday rising to 33 days with service
  • Pension Scheme
  • Life Assurance (2 x Annual Salary)
  • Medical Assistance (including online GP and Physio)
  • Employee Assistance Programme with Well-being service
  • Membership to Headspace Meditation app
  • Hospitality Rewards benefit platform
  • Worldwide Travel Discounts, including colleague + family Rates across Standard and Hyatt properties
  • In-house Experience Programme
  • F&B Discounts ranging from 25-50%
  • Recruitment Referral Bonus up to £1,000
  • Tuition Aid Scheme & subsidised training
  • Season Ticket Loan & Bike 2 Work Scheme
  • Social Committee with regular monthly social activities

Host [Decimo] employer: The Standard Hotel

At Decimo, part of The Standard, we pride ourselves on creating a vibrant and dynamic work environment that reflects the energy of London. As a Host, you will not only be at the forefront of delivering exceptional guest experiences but also benefit from a supportive culture that values personal growth, with opportunities for training and development. Enjoy a competitive benefits package, including generous holiday allowances, wellness programmes, and exciting travel discounts, all while working in one of London's top culinary destinations with stunning skyline views.

The Standard Hotel

Contact Details:

The Standard Hotel Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Host [Decimo]

Tip Number 1

Get to know the restaurant inside out! Familiarise yourself with Decimo's menu, the vibe, and the team. This way, when you chat with potential employers, you can show off your passion and knowledge about the place.

Tip Number 2

Network like a pro! Attend events or pop into the restaurant to meet the team. Building relationships can give you an edge and show that you're genuinely interested in being part of the Decimo family.

Tip Number 3

Show off your personality! When you get the chance to meet the hiring team, let your vibrant self shine through. Remember, they’re looking for someone who can add a touch of theatre to the guest experience.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Decimo team and ready to dive into this exciting role.

We think you need these skills to ace Host [Decimo]

Guest Experience Focus
Restaurant Operations Knowledge
Table Management
OpenTable Proficiency
Communication Skills
Interpersonal Skills
Ability to Handle Pressure

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of flair that reflects your passion for hospitality and service.

Tailor Your Experience:Make sure to highlight your previous experience as a Host or in similar roles. We’re looking for candidates who understand the ins and outs of restaurant operations, so connect your past roles to what we’re looking for at Decimo.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what makes you stand out!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our vibrant team at Decimo!

How to prepare for a job interview at The Standard Hotel

Know the Menu Inside Out

Before your interview, make sure you familiarise yourself with Chef Paola Lopez's incredible Mexican menu. Being able to discuss specific dishes and their ingredients will show your passion for food and your commitment to providing an exceptional guest experience.

Show Off Your Social Skills

As a Decimo Host, you'll need to be highly social and engaging. During the interview, demonstrate your ability to connect with people. Share examples of how you've built genuine relationships with guests in previous roles, and don't forget to smile!

Master the Art of Multitasking

The restaurant environment can be fast-paced and high-energy. Prepare to discuss how you've successfully managed multiple tasks at once in previous positions. Highlight any experience you have with managing guest lists or table plans to showcase your organisational skills.

Be Ready for Scenario Questions

Expect questions that put you in real-life hosting scenarios. Think about how you would handle difficult guests or busy periods. Practising these responses will help you feel more confident and prepared to tackle any situation that may arise during your time as a host.