Company Description
The Stag and Huntsman Pub is a well-established hospitality venue located in Hambleden, near Henley-on-Thames in the United Kingdom. Known for its welcoming atmosphere, it serves both local residents and visitors seeking classic pub dining and drinks. The pub places importance on friendly service, quality food and beverages, and a relaxed environment. Team members work closely together to deliver a consistent guest experience. The location offers a village setting that appeals to applicants who enjoy working in a close-knit community.
Role Description
This is a full-time or part time on-site Front House role based at The Stag and Huntsman Pub in Hambleden. The Front House team member welcomes guests on arrival, provides menus, takes food and beverage orders, and serves meals and drinks at tables and the bar. The role includes answering guest questions, handling payments, and ensuring that dining areas are clean, organized, and prepared for service. Day-to-day tasks also involve coordinating with kitchen staff, managing reservations or walk-ins, and supporting smooth service during busy periods. The Front House team member helps maintain high standards of customer care and represents the pub’s values in all guest interactions.
Qualifications
- Strong interpersonal skills and interpersonal communication abilities to build rapport with guests and colleagues.
- Clear and professional communication skills for guest interactions and coordination with the team.
- Customer service skills to provide attentive, courteous, and efficient support throughout the guest visit.
- Confidence in delivering brief presentations or explanations, such as describing menu items or specials.
- Previous experience in hospitality, restaurants, or pubs is preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Capability to stand for extended periods and carry trays or light loads safely.
- Reliable, punctual, and able to work effectively in a team-focused environment.
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