At a Glance
- Tasks: Deliver exceptional guest experiences in a Michelin-starred restaurant.
- Company: Join the award-winning MICHAEL CAINES at The Stafford, known for modern British cuisine.
- Benefits: Competitive salary and opportunities for training and development.
- Other info: Great opportunity for personal growth in a dynamic setting.
- Why this job: Be part of a passionate team in a high-level dining environment.
- Qualifications: A love for hospitality and eagerness to learn.
The predicted salary is between 24000 - 30000 € per year.
Following the award of our Michelin Star, MICHAEL CAINES at The Stafford is looking for a passionate Waiter / Waitress to join our front-of-house team. Located in the heart of St James’s, our restaurant celebrates seasonal British cuisine with modern elegance, led by renowned chef Michael Caines. Guided by his philosophy “No Reason, Just Passion,” our team is driven by a deep love for hospitality, attention to detail, and the pursuit of excellence in every aspect of service. This is an exciting opportunity for a hospitality professional who thrives in a high-level dining environment and is passionate about delivering exceptional guest experiences while supporting and guiding a team.
About the Role
We are seeking a charming, energetic, guest orientated individual who is passionate about delivering excellent guest experiences by being intuitive and proactive about our guests’ needs.
Duties
- Providing an excellent guest service experience
- Food and Drinks service
- Assessing a customer’s needs and making appropriate recommendations
- Assisting the team to ensure an efficient service is provided to our guests
- Being an excellent communicator and take a hands‑on approach to your role
- A real passion for food, wine, and spirits - enabling you to upsell and promote the items by your personal knowledge from the menu
- Keep a cool head under pressure
- Be keen to attend training sessions provided by management to develop their skills
- Set up and pack down of the bar & terrace
Qualities we admire
- A passion for 5* guest service
- Eager to learn & open to training and development
- A positive attitude
- Forward-thinking
- Strives to deliver excellent service
- Great with people
Sound like you? Simply apply, and we will contact you!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Compensation: Competitive salary
Waiter / Waitress employer: The Stafford London
At MICHAEL CAINES at The Stafford, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture in the heart of St James’s. Our team enjoys competitive salaries, ongoing training opportunities, and the chance to work alongside renowned chef Michael Caines, all while delivering outstanding guest experiences in a Michelin Star environment. Join us to be part of a passionate team dedicated to excellence in hospitality, where your growth and development are valued and encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Get to know the restaurant! Before your interview, do a bit of research on MICHAEL CAINES at The Stafford. Familiarise yourself with the menu and the dining experience they offer. This shows your passion for the role and helps you stand out!
✨Tip Number 2
Practice your communication skills! As a waiter or waitress, being an excellent communicator is key. Try role-playing with a friend or family member to get comfortable with upselling and making recommendations based on guests' needs.
✨Tip Number 3
Show off your passion for food and drink! During your interview, share your personal experiences with food, wine, and spirits. Talk about your favourite dishes or drinks and how you would recommend them to guests. This will highlight your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It gives us a chance to see your enthusiasm right from the start. So, don’t hesitate – hit that apply button and let’s get the conversation started!
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through. Share why you love delivering exceptional guest experiences and how you embody the philosophy of 'No Reason, Just Passion'.
Tailor Your Application:Make sure to customise your application to reflect the qualities we admire. Highlight your eagerness to learn, positive attitude, and any relevant experience in high-level dining environments.
Be Personable:We’re looking for someone who’s great with people, so don’t be afraid to let your personality come through in your writing. A friendly tone can make a big difference and show us you’re a good fit for our team.
Apply Through Our Website:For the best chance of joining our front-of-house team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get back to you!
How to prepare for a job interview at The Stafford London
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the restaurant's menu. Understand the seasonal British cuisine and be ready to discuss your favourite dishes or any recommendations you might make to guests. This shows your passion for food and helps you connect with the interviewers.
✨Showcase Your Guest Service Skills
Prepare examples from your past experiences where you delivered exceptional guest service. Think about situations where you went above and beyond to meet a customer's needs. This will demonstrate your commitment to providing a 5-star experience, which is crucial for a role in a Michelin-starred restaurant.
✨Stay Calm Under Pressure
High-level dining environments can be intense, so be ready to discuss how you handle stress. Share specific instances where you maintained composure during busy shifts or challenging situations. This will reassure the interviewers that you can thrive in their fast-paced setting.
✨Express Your Eagerness to Learn
Highlight your willingness to attend training sessions and develop your skills. Mention any previous training you've undertaken or new skills you've acquired in hospitality. This shows that you're not just looking for a job, but are genuinely interested in growing within the team.
