At a Glance
- Tasks: Keep our luxury hotel sparkling clean and assist guests with their needs.
- Company: Join The Stafford London, a prestigious 5-star hotel in the heart of Mayfair.
- Benefits: Enjoy a competitive salary, generous holiday, private healthcare, and lifestyle perks.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real difference in guest experiences.
- Qualifications: Positive attitude, attention to detail, and a passion for excellent service.
The predicted salary is between 28000 - 28000 £ per year.
We are currently looking for an experienced Public Area Cleaner to join our team at The Stafford London Hotel.
***Salary £28,000 per annum inclusive of service charge, based on 40 hours week. We would also consider 30 hours for this role***
About The Stafford London
Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital.
Alive with English character, it holds 5 AA Red Stars for its excellence.
The Stafford London is ideal for West End theaters, dining, and shopping at Bond Street, Jermyn Street and Regent Street.
Green Park underground & Victoria Station are within walking distance.
Surrounded by art galleries and museums, the property is next to the royal palaces and parks.
Our Benefits includes
- A competitive salary + very generous service charge
- 28 days holiday with increase after 1st year of service, capped at 33 days
- Private Healthcare
- Life Insurance
- Childcare Vouchers
- A choice of rewards and lifestyle benefits
- Employee recognition programme
- Training and development opportunities
- Referral Scheme: £1000 for referring Front of House staff and £2000 for referring a Chef, (terms and conditions applies)
- Interest free season ticket loan
- Ride to Work Scheme
- 50% Food and Beverage discount in our venues
- Opportunity to be part of a growing team who has potential to achieve great things
About the role, what will I be doing?
You will be responsible to ensure that the public areas and other designated areas are cleaned and maintained to the standards set by the hotel. You will also:
- Report damages and malfunctions
- Recommend areas in need of deep cleaning to Line Manager
- Maintain equipment in proper state of cleanliness and repair as per hotel standards
- Maintain detailed knowledge of hotel daily activities in order to assist with guest inquiries
- Maintain a thorough knowledge of the hotel, public areas, rest rooms and surroundings in order to assist guests
- Comply with hotel’s health, safety and hygiene policy, and adhere to conduct, personal grooming and hygiene standards
- Maintaining bedrooms and ensuring they are immaculately clean and presentable
- Ensuring all guest supplies are replenished and correctly presented
Who are we looking for?
- A positive attitude
- passion for 5* guest service
- Physical mobility
- Ability to follow instruction
- Excellent attention to detail
- Ability to work independently
If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you!
The successful candidate must already have eligibility to work in the UK.
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Public Area Cleaner employer: The Stafford London
The Stafford London is an exceptional employer, offering a vibrant work culture steeped in English character and excellence, as evidenced by its 5 AA Red Stars. Located in the heart of Mayfair, employees enjoy proximity to iconic attractions and a range of benefits including competitive salaries, staff discounts, and comprehensive training opportunities, making it an ideal place for those passionate about delivering outstanding hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Cleaner
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Stafford London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Stafford London
Don't be shy about reaching out to The Stafford London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Stafford London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Stafford London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
