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- Tasks: Deliver exceptional guest experiences and provide top-notch food and drink service.
- Company: Join The Stafford London, a historic five-star hotel in the heart of the city.
- Benefits: Gain industry-recognised skills, training opportunities, and work in a vibrant environment.
- Why this job: Be part of a luxury hospitality team and enhance your service skills.
- Qualifications: Passion for hospitality, eagerness to learn, and excellent communication skills.
- Other info: Perfect for those who thrive under pressure and love working with people.
The predicted salary is between 13 - 16 £ per hour.
Tucked away in the heart of historic St James’s, and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is the epitome of traditional British luxury. The Stafford London is home to the renowned American Bar, a London institution, and The Game Bird, a restaurant which celebrates contemporary British cooking. When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a Company where the skills and knowledge you gain here will be recognised in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first class service skills then this may be the place for you.
About the Role:
We are seeking a charming, energetic, guest orientated individual who is passionate about delivering excellent guest experiences by being intuitive and proactive about our guests’ needs.
Duties:
- Providing an excellent guest service experience
- Food and Drinks service
- Assessing a customer’s needs and making appropriate recommendations
- Assisting the team to ensure an efficient service is provided to our guests
- Being an excellent communicator and take a hands-on approach to your role
- A real passion for food, wine, and spirits - enabling you to up sell and promote the items by your personal knowledge from the menu
- Keep a cool head under pressure
- Be keen to attend training sessions provided by management to develop their skills
- Set up and pack down of the bar & terrace
Qualities we admire:
- A passion for 5* guest service
- Eager to learn & open to training and development
- A positive attitude
- Forward-thinking
- Strives to deliver excellent service
- Great with people
Sound like you? Simply apply, and we will contact you!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Waiter / Waitress in London employer: The Stafford London
Contact Detail:
The Stafford London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Stafford London and soak up the atmosphere. Familiarising yourself with the place will not only impress us but also help you feel more confident when discussing how you can contribute to our team.
✨Tip Number 2
Show off your passion for hospitality! During your chat with us, share stories about your previous experiences in the industry. We love hearing about what drives you and how you’ve gone above and beyond for guests in the past.
✨Tip Number 3
Be proactive! If you see an opportunity to demonstrate your skills, like suggesting a drink pairing or sharing your knowledge about the menu, go for it. We’re looking for someone who can think on their feet and enhance the guest experience.
✨Tip Number 4
Don’t forget to ask questions! Show us that you’re eager to learn and grow. Inquire about training opportunities or how we support our staff’s development. This will highlight your commitment to delivering top-notch service and being part of our team.
We think you need these skills to ace Waiter / Waitress in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific experiences that highlight your love for providing excellent guest service and how you go the extra mile to make guests feel special.
Tailor Your Application: Make sure to tailor your application to The Stafford London. Mention why you’re excited about working in a historic five-star hotel and how your skills align with the qualities we admire, like being forward-thinking and great with people.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so don’t be afraid to let it shine while keeping it professional!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Stafford London.
How to prepare for a job interview at The Stafford London
✨Know the Venue
Before your interview, take some time to research The Stafford London. Familiarise yourself with its history, the American Bar, and The Game Bird. This knowledge will not only impress your interviewers but also show your genuine interest in being part of their team.
✨Showcase Your Passion for Hospitality
During the interview, express your enthusiasm for delivering exceptional guest experiences. Share specific examples from your past roles where you went above and beyond for customers. This will demonstrate that you have the right attitude and skills for a five-star environment.
✨Be Ready to Discuss Food and Drink
Since the role involves food and drink service, brush up on your knowledge of popular dishes, wines, and spirits. Be prepared to discuss how you would recommend items from the menu, as this shows your proactive approach to enhancing guest experiences.
✨Demonstrate Your Communication Skills
Effective communication is key in hospitality. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, showcasing your ability to connect with people and work well under pressure.
