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- Tasks: Create a welcoming atmosphere and provide first-class service to guests.
- Company: The Stafford London, a historic five-star hotel in the heart of St James’s.
- Benefits: Competitive salary, staff discounts, training, and private healthcare.
- Why this job: Join a prestigious team and gain skills recognised worldwide in hospitality.
- Qualifications: Passion for guest service, attention to detail, and a professional appearance.
- Other info: Opportunities for career growth and a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
Tucked away in the heart of historic St James’s and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is the epitome of traditional British luxury. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, a restaurant which celebrates contemporary British cooking. When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a Company where the skills and knowledge you gain here will be recognised in the industry worldwide.
If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you.
Your responsibilities will include:
- Creating a welcoming atmosphere for all guests
- Greeting guests politely and in a timely fashion
- Seating guests and helping them with their coats and luggage
- Checking menus are current, clean, plentiful, and wrinkle-free
- Maintaining cleanliness of work areas throughout the day
- Cashiering and payment taking using PDQ and Epos systems
- Assisting with the serving of drinks when necessary
Qualities we are looking for:
- A passion for 5* guest service
- A real passion for food and beverage
- Excellent attention to detail
- Confident, professional and welcoming personality
- Impeccable appearance of personal grooming
- Proficient in English language
What you’ll get in return:
- A competitive salary (plus service charge)
- Rewards, discount and cashback scheme
- Staff discount on food and accommodation
- Training and development
- Meals on duty
- Complimentary dry cleaning of work clothes
- Referral Scheme (Monetary value for each person you bring to work with us)
- Life Insurance
- Private Healthcare
Sound like you? Simply apply and we will contact you!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Host/Hostess in London employer: The Stafford London
Contact Detail:
The Stafford London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/Hostess in London
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Stafford London and soak in the atmosphere. This will not only help you feel more comfortable but also give you some great talking points during your chat with us.
✨Tip Number 2
Show off your passion for hospitality! When we ask about your experience, share specific stories that highlight your love for guest service. We want to see that sparkle in your eye when you talk about making guests feel special.
✨Tip Number 3
Dress to impress! Since we value impeccable appearance, make sure you look sharp for your interview. A polished look shows us that you understand the standards of a five-star environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Host/Hostess in London
Some tips for your application 🫡
Show Your Passion: Let your love for hospitality shine through in your application. We want to see that you’re genuinely excited about providing top-notch service and creating a welcoming atmosphere for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the qualities we’re looking for. A keen eye for detail and a professional appearance are key, so don’t forget to showcase those!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for The Stafford London. Share specific examples of your previous experiences in hospitality and how they’ve prepared you for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at The Stafford London
✨Know the Venue
Before your interview, take some time to research The Stafford London. Familiarise yourself with its history, the American Bar, and The Game Bird. This will not only show your genuine interest in the role but also help you connect your passion for hospitality with the hotel's values.
✨Showcase Your Service Skills
During the interview, be ready to discuss your previous experiences in hospitality. Share specific examples of how you've created a welcoming atmosphere or handled difficult situations with guests. This will demonstrate your ability to deliver first-class service, which is crucial for a Host/Hostess.
✨Dress to Impress
Since the role requires impeccable personal grooming, make sure you dress smartly for the interview. A polished appearance reflects your understanding of the standards expected in a five-star environment and shows that you take the opportunity seriously.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how they maintain their high standards of service. This not only shows your enthusiasm for the role but also helps you gauge if the hotel is the right fit for you.
