Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional guest experiences and provide top-notch food and drink service.
- Company: Join The Stafford London, a historic five-star hotel in the heart of St James’s.
- Benefits: Gain industry-recognised skills, training opportunities, and work in a vibrant environment.
- Why this job: Be part of a passionate team delivering luxury service in a renowned venue.
- Qualifications: A love for hospitality, eagerness to learn, and excellent communication skills.
- Other info: Perfect for those who thrive under pressure and enjoy working with people.
The predicted salary is between 36000 - 60000 £ per year.
Tucked away in the heart of historic St James’s, and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is the epitome of traditional British luxury. The Stafford London is home to the renowned American Bar, a London institution, and The Game Bird, a restaurant which celebrates contemporary British cooking. When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a Company where the skills and knowledge you gain here will be recognised in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first class service skills then this may be the place for you.
About the Role:
We are seeking a charming, energetic, guest orientated individual who is passionate about delivering excellent guest experiences by being intuitive and proactive about our guests’ needs.
Duties:
- Providing an excellent guest service experience
- Food and Drinks service
- Assessing a customer’s needs and making appropriate recommendations
- Assisting the team to ensure an efficient service is provided to our guests
- Being an excellent communicator and take a hands-on approach to your role
- A real passion for food, wine, and spirits - enabling you to up sell and promote the items by your personal knowledge from the menu
- Keep a cool head under pressure
- Be keen to attend training sessions provided by management to develop their skills
- Set up and pack down of the bar & terrace
Qualities we admire:
- A passion for 5* guest service
- Eager to learn & open to training and development
- A positive attitude
- Forward-thinking
- Strives to deliver excellent service
- Great with people
Sound like you? Simply apply, and we will contact you!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Head Waiter/Waitress in London employer: The Stafford London
Contact Detail:
The Stafford London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Stafford London and soak up the atmosphere. This will not only help you understand the vibe but also give you some great talking points when you chat with the team.
✨Tip Number 2
Show off your passion for hospitality! When you’re in the interview, share stories about your experiences in the industry. We love hearing about how you’ve gone above and beyond for guests – it shows you’re the right fit for our five-star service.
✨Tip Number 3
Be proactive! During the interview, don’t just wait for questions. Ask about the team dynamics and training opportunities. This shows us you’re eager to learn and grow, which is exactly what we admire.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for working at The Stafford London right from the start.
We think you need these skills to ace Head Waiter/Waitress in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to delivering top-notch service and how you go above and beyond for guests.
Be Specific About Your Skills: Tailor your application by mentioning specific skills that align with the role, like your knowledge of food and drink or your ability to stay calm under pressure. We want to see how you can contribute to our team!
Keep It Professional Yet Personal: While we appreciate a friendly tone, make sure your application maintains a level of professionalism. Use clear language and structure your thoughts well, so we can easily see why you’d be a great fit for The Stafford London.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at one of London’s finest hotels.
How to prepare for a job interview at The Stafford London
✨Know Your Menu Inside Out
Familiarise yourself with the menu, including food, drinks, and any specials. Being able to confidently discuss the offerings will show your passion for the role and help you make recommendations that impress.
✨Showcase Your Guest Service Skills
Prepare examples of how you've delivered excellent guest service in the past. Think about times when you went above and beyond to meet a customer's needs, as this will highlight your suitability for a five-star environment.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but remember to keep your cool. Practice answering questions in a calm manner, and consider role-playing scenarios where you might need to handle difficult situations with guests.
✨Demonstrate Your Eagerness to Learn
Express your enthusiasm for training and development opportunities. Mention any relevant courses or experiences that show you're keen to improve your skills and adapt to the high standards expected at The Stafford London.
