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For Companies At a Glance
- Tasks: Deliver exceptional guest experiences and provide top-notch food and drink service.
- Company: Join The Stafford London, a historic five-star hotel in the heart of the city.
- Benefits: Gain industry-recognised skills, training opportunities, and a vibrant work environment.
- Why this job: Be part of a passionate team that values excellent service and personal growth.
- Qualifications: A love for hospitality, eagerness to learn, and great communication skills.
- Other info: Perfect for those who thrive under pressure and enjoy working with people.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Tucked away in the heart of historic St James’s, and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is the epitome of traditional British luxury. The Stafford London is home to the renowned American Bar, a London institution, and The Game Bird, a restaurant which celebrates contemporary British cooking. When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a Company where the skills and knowledge you gain here will be recognised in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first class service skills then this may be the place for you.
About the Role
We are seeking a charming, energetic, guest orientated individual who is passionate about delivering excellent guest experiences by being intuitive and proactive about our guests’ needs.
Duties:
- Providing an excellent guest service experience
- Food and Drinks service
- Assessing a customer’s needs and making appropriate recommendations
- Assisting the team to ensure an efficient service is provided to our guests
- Being an excellent communicator and take a hands-on approach to your role
- A real passion for food, wine, and spirits - enabling you to up sell and promote the items by your personal knowledge from the menu
- Keep a cool head under pressure
- Be keen to attend training sessions provided by management to develop their skills
- Set up and pack down of the bar & terrace
Qualities we admire:
- A passion for guest service
- Eager to learn & open to training and development
- A positive attitude
- Forward-thinking
- Strives to deliver excellent service
- Great with people
Sound like you? Simply apply, and we will contact you!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Head Waiter/Waitress employer: The Stafford London
Contact Detail:
The Stafford London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Show up in person! If you're nearby The Stafford London, pop in and introduce yourself. A friendly face can leave a lasting impression, and who knows, you might even get a chance to chat with the hiring manager.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of food, wine, and spirits. Being able to discuss the menu confidently will show your passion and help you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to excellent guest service and how you go the extra mile to make guests feel special.
Be Specific About Your Skills: We want to know what makes you stand out! Mention specific skills related to food and drink service, communication, and teamwork. Use examples from your past roles to illustrate how you've excelled in these areas.
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Balance your personality with professionalism to show us you're serious about joining our team at The Stafford London.
Apply Through Our Website: Make sure to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Stafford London
✨Know the Venue
Before your interview, take some time to research The Stafford London. Familiarise yourself with its history, the American Bar, and The Game Bird. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Passion for Hospitality
During the interview, express your enthusiasm for delivering excellent guest experiences. Share specific examples from your past roles where you went above and beyond for guests. This will demonstrate that you have the right attitude and passion that The Stafford London values.
✨Demonstrate Your Communication Skills
As a Head Waiter/Waitress, communication is key. Be prepared to discuss how you effectively communicate with both guests and team members. You might even want to role-play a scenario where you handle a guest's request or complaint to showcase your skills.
✨Prepare for Pressure Situations
Working in hospitality can be fast-paced and stressful. Think of examples where you've successfully managed pressure in previous jobs. Discussing these experiences will show that you can keep a cool head and maintain high service standards, even during busy times.
