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- Tasks: Deliver exceptional guest experiences in a Michelin-starred restaurant.
- Company: Join the award-winning MICHAEL CAINES at The Stafford, a hub of culinary excellence.
- Benefits: Competitive salary, training opportunities, and a vibrant work environment.
- Other info: Perfect for those eager to learn and grow in a high-end dining atmosphere.
- Why this job: Be part of a passionate team and elevate your hospitality skills in a prestigious setting.
- Qualifications: A love for food and wine, plus great communication skills.
The predicted salary is between 24000 - 30000 ÂŁ per year.
Following the award of our Michelin Star, MICHAEL CAINES at The Stafford is looking for a passionate Waiter / Waitress to join our front-of-house team. Located in the heart of St James’s, our restaurant celebrates seasonal British cuisine with modern elegance, led by renowned chef Michael Caines. Guided by his philosophy “No Reason, Just Passion,” our team is driven by a deep love for hospitality, attention to detail, and the pursuit of excellence in every aspect of service. This is an exciting opportunity for a hospitality professional who thrives in a high-level dining environment and is passionate about delivering exceptional guest experiences while supporting and guiding a team.
About the Role
We are seeking a charming, energetic, guest orientated individual who is passionate about delivering excellent guest experiences by being intuitive and proactive about our guests’ needs.
Duties
- Providing an excellent guest service experience
- Food and Drinks service
- Assessing a customer’s needs and making appropriate recommendations
- Assisting the team to ensure an efficient service is provided to our guests
- Being an excellent communicator and take a hands‑on approach to your role
- A real passion for food, wine, and spirits - enabling you to up sell and promote the items by your personal knowledge from the menu
- Keep a cool head under pressure
- Be keen to attend training sessions provided by management to develop their skills
- Set up and pack down of the bar & terrace
Qualities we admire
- A passion for 5* guest service
- Eager to learn & open to training and development
- A positive attitude
- Forward‑thinking
- Strives to deliver excellent service
- Great with people
Sound like you? Simply apply, and we will contact you!
Waiter / Waitress in City of Westminster employer: The Stafford London
Contact Detail:
The Stafford London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress in City of Westminster
✨Tip Number 1
Get to know the restaurant! Before your interview, do a bit of research on MICHAEL CAINES and its Michelin Star status. Understanding the menu and the dining experience will show your passion and help you stand out.
✨Tip Number 2
Practice your communication skills! As a waiter or waitress, being charming and engaging is key. Try role-playing with a friend to get comfortable with making recommendations and upselling items from the menu.
✨Tip Number 3
Show off your passion for food and drink! During your interview, share your favourite dishes or wines and why you love them. This will demonstrate your enthusiasm and knowledge, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at MICHAEL CAINES and ready to deliver that 5-star service.
We think you need these skills to ace Waiter / Waitress in City of Westminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share why you love providing excellent guest experiences and how you embody the philosophy of 'No Reason, Just Passion'.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in high-level dining environments. Mention any specific skills or training that align with our focus on seasonal British cuisine and exceptional service.
Be Personable: In your cover letter, be yourself! We want to see your personality come through. Talk about your love for food, wine, and spirits, and how you connect with guests to create memorable experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at The Stafford London
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the restaurant's menu. Understand the seasonal British cuisine and be ready to discuss your favourite dishes or any recommendations you might make to guests. This shows your passion for food and helps you connect with the interviewers.
✨Showcase Your Guest Service Skills
Prepare examples from your past experiences where you delivered exceptional guest service. Think about situations where you went above and beyond to meet a customer's needs. This will demonstrate your commitment to providing a 5-star experience, which is crucial for a role in a Michelin-starred restaurant.
✨Stay Calm Under Pressure
High-level dining environments can be intense, so be ready to discuss how you handle stress. Share specific instances where you maintained composure during busy shifts or challenging situations. This will reassure the interviewers that you can keep a cool head when things get hectic.
✨Express Your Eagerness to Learn
Highlight your willingness to attend training sessions and develop your skills. Mention any previous training you've undertaken and how it has improved your service. This aligns perfectly with the restaurant's values and shows that you're proactive about your professional growth.