At a Glance
- Tasks: Manage van drivers, handle customer parcels, and ensure smooth operations in a busy transport office.
- Company: Join a leading UK logistics company with a strong reputation in transport and shipping.
- Benefits: Flexible hours, hands-on training, and the chance to work in a dynamic environment.
- Other info: Ongoing temporary position with potential for future opportunities.
- Why this job: Gain valuable experience in logistics while making a real difference in customer service.
- Qualifications: Experience in operational roles and strong communication skills are a plus.
The Staffing Network are a national labour provider and we are recruiting 2 experienced Operational Controllers for a busy transport office within one of the UK Leaders in Global Logistics, transport and shipping. This role is an ongoing temporary position.
You will be responsible for:
- De-briefing van drivers, checking their scanners and challenging them on any collections or outstanding deliveries ensuring they are clear and their job has been completed before they go home.
- Manually entering deliveries on the system.
- Dealing with customers at the collection point, handling their parcels for both drop off and pick up.
- Dealing with any damaged parcels, repacking and repairing if able.
- Relabelling and investigating parcels if drivers have advised they are check of address or incorrect postcodes.
- Dealing with customers and customer service over the phone regarding any potential misdelivered parcels or late collections.
- Tipping parcels that customers have dropped off onto the belt into the warehouse.
- Completing tasks that have been set out.
- Completing end of shift reports.
There will also be training on dealing with HGV drivers, how to do call outs and also de-brief and brief lorry drivers on their routes.
Monday to Friday 4 pm to 10 pm. Occasional Saturdays. Temporary position.
Operational Controller in Wavendon employer: The Staffing Network Ltd
The Staffing Network is an exceptional employer, offering a dynamic work environment within one of the UK's leading global logistics firms. With a strong focus on employee development, we provide comprehensive training and growth opportunities, ensuring that our Operational Controllers are well-equipped to excel in their roles. Our supportive culture fosters teamwork and collaboration, making it a rewarding place to work for those seeking meaningful employment in the transport and shipping industry.
