At a Glance
- Tasks: Lead a dynamic team, ensuring high-quality service and operational efficiency.
- Company: Join The Staffing Network, a leading labour provider in the UK.
- Benefits: Enjoy weekly pay, ongoing training, and discounts up to 70% at various retailers.
- Other info: Work in a safe, modern environment with excellent career development opportunities.
- Why this job: Make a real impact by driving performance and delivering exceptional customer service.
- Qualifications: Experience in supervising teams in fast-paced environments and strong communication skills.
The predicted salary is between 33000 - 35000 £ per year.
The Staffing Network is a labour provider across the UK. We are recruiting a Services Supervisor for a busy client based in Mendlesham. This is a fantastic opportunity for driven and enthusiastic individuals to join the team.
In this key role, you will lead the day-to-day management, performance, and delivery of rework and value-added services activities across the contract, ensuring high-quality standards are met and exceptional customer service is provided.
Shift: Monday to Friday
Hours: 07:00 - 15:30
Pay rate: £15.83 p/h
Key skills & Tasks:
- Lead and motivate a team of operatives, ensuring resources are effectively planned to meet daily operational targets.
- Monitor productivity, performance, and quality, identifying opportunities to improve efficiency and throughput.
- Deliver training and support onboarding, ensuring compliance with SOPs, customer requirements, and health & safety standards.
- Build strong customer relationships, providing updates on project progress, service levels, and operational performance.
- Oversee quality control processes, including sample approvals and inspections, ensuring work meets customer specifications.
- Maintain accurate inventory records, stock control, and workplace organisation standards.
- Resolve operational issues, manage workloads effectively, and support continuous improvement initiatives to enhance performance and reduce waste.
- Monitor staffing levels, training requirements, and skill coverage to ensure operational resilience and effective succession planning across the department.
- Work collaboratively with customers and internal support functions to resolve operational issues, improve service delivery, and maintain compliance with contractual and regulatory requirements.
What are we looking for:
The ideal candidate will be an experienced supervisor with a background in fast-paced warehouse logistics. You should have a proven ability to lead and motivate diverse teams while maintaining strong performance and productivity standards. Confidence in using Warehouse Management Systems (WMS) and strong computer skills is essential. Strong communication skills are key, along with the ability to build effective working relationships with customers. You should be proactive, hands-on when needed, and confident working in a dynamic operational setting. A continuous improvement mindset is important, with the ability to identify inefficiencies and implement practical solutions. You’ll need to be organised, calm under pressure, and able to adapt to changing priorities. Previous experience in a contract logistics environment is highly desirable.
What We Offer:
- Long term work
- Weekly pay
- Monday to Friday shift
- Free onsite car parking
- Ongoing training and development opportunities
- Opportunity to work within a professional and supportive team
- A safe and modern working environment
All workers with The Staffing Network get Staffing Network Rewards offering discounts of up to 70% with online and on the High Street.
Apply below for more information.
Services Supervisor in Suffolk employer: The Staffing Network Ltd
The Staffing Network is an excellent employer, offering a dynamic work environment in the Burntwood area where teamwork and collaboration are at the forefront of our culture. We prioritise employee growth through comprehensive training and development opportunities, ensuring that our Warehouse Operatives not only excel in their roles but also advance in their careers. With competitive benefits and a commitment to employee well-being, we strive to create a rewarding workplace for all our staff.
