Services Supervisor

Services Supervisor

Full-Time 35000 - 41000 £ / year (est.) No working from home possible
The Staffing Network Ltd

At a Glance

  • Tasks: Lead a dynamic team, ensuring high-quality service and operational efficiency.
  • Company: Join The Staffing Network, a leading labour provider in the UK.
  • Benefits: Weekly pay, ongoing training, free parking, and discounts up to 70%.
  • Other info: Enjoy a safe, modern workplace with excellent career growth opportunities.
  • Why this job: Make a real impact while developing your leadership skills in a supportive environment.
  • Qualifications: Experience in supervising teams in fast-paced logistics or warehouse settings.

The predicted salary is between 35000 - 41000 £ per year.

The Staffing Network is a labour provider across the UK. We are recruiting a Services Supervisor for a busy client based in Mendlesham. This is a fantastic opportunity for a driven and enthusiastic Services Supervisor to join the team. In this key role, you will lead the day-to-day management, performance, and delivery of rework and value-added services activities across the contract, ensuring high-quality standards are met and exceptional customer service.

Shift: Monday to Friday
Hours: 07:00 - 15:30
Pay rate: £15.83 p/h

Key skills & Tasks:

  • Lead and motivate a team of operatives, ensuring resources are effectively planned to meet daily operational targets.
  • Monitor productivity, performance, and quality, identifying opportunities to improve efficiency and throughput.
  • Deliver training and support onboarding, ensuring compliance with SOPs, customer requirements, and health & safety standards.
  • Build strong customer relationships, providing updates on project progress, service levels, and operational performance.
  • Oversee quality control processes, including sample approvals and inspections, ensuring work meets customer specifications.
  • Maintain accurate inventory records, stock control, and workplace organisation standards.
  • Resolve operational issues, manage workloads effectively, and support continuous improvement initiatives to enhance performance and reduce waste.
  • Monitor staffing levels, training requirements and skill coverage to ensure operational resilience and effective succession planning across the department.
  • Work collaboratively with customers and internal support functions to resolve operational issues, improve service delivery and maintain compliance with contractual and regulatory requirements.

What are we looking for:

The ideal candidate will be an experienced supervisor with a background in fast-paced warehouse logistics. You should have a proven ability to lead and motivate diverse teams while maintaining strong performance and productivity standards. Confidence in using Warehouse Management Systems (WMS) and strong computer skills is essential. Strong communication skills are key, along with the ability to build effective working relationships with customers. You should be proactive, hands-on when needed, and confident working in a dynamic operational setting. A continuous improvement mindset is important, with the ability to identify inefficiencies and implement practical solutions. You’ll need to be organised, calm under pressure, and able to adapt to changing priorities. Previous experience in a contract logistics environment is highly desirable.

What We Offer:

  • Long term work
  • Weekly pay
  • Monday to Friday shift
  • Free onsite car parking
  • Ongoing training and development opportunities
  • Opportunity to work within a professional and supportive team
  • A safe and modern working environment

All workers with The Staffing Network get Staffing Network Rewards offering discounts of up to 70% with online and on the High Street. Apply below for more information.

Services Supervisor employer: The Staffing Network Ltd

The Staffing Network is an excellent employer, offering a dynamic work environment in the Burntwood area where teamwork and collaboration are at the forefront of our culture. We prioritise employee growth through comprehensive training and development opportunities, ensuring that our Warehouse Operatives not only excel in their roles but also advance in their careers. With competitive benefits and a commitment to employee well-being, we strive to create a rewarding workplace for all our staff.

The Staffing Network Ltd

Contact Details:

The Staffing Network Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Services Supervisor

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like The Staffing Network Ltd and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at The Staffing Network Ltd!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like The Staffing Network Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Services Supervisor

Team Leadership
Performance Management
Operational Planning
Quality Control
Customer Relationship Management
Training and Onboarding
Health and Safety Compliance

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to The Staffing Network Ltd:This is your chance to really connect with the team at The Staffing Network Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at The Staffing Network Ltd

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with The Staffing Network Ltd.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show The Staffing Network Ltd that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at The Staffing Network Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!