At a Glance
- Tasks: Manage van drivers, handle parcels, and ensure smooth operations in a busy transport office.
- Company: Join a leading UK logistics company with a strong reputation in global transport.
- Benefits: Temp to perm role with potential for career growth and stability.
- Other info: Monday to Friday shifts with occasional Saturdays; training provided.
- Why this job: Be part of a dynamic team and make a real difference in logistics.
- Qualifications: Experience in operational roles and strong customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
The Staffing Network are a national labour provider and we are recruiting 2 experienced Operational Controllers for a busy transport office within one of the UK Leaders in Global Logistics, transport and shipping. This role is a Temp to perm position.
You will be responsible for:
- De-briefing van drivers, checking their scanners and challenging them on any collections or outstanding deliveries ensuring they are clear and their job has been completed before they go home.
- Manually entering deliveries on the system.
- Dealing with customers at the collection point, handling their parcels for both drop off and pick up.
- Dealing with any damaged parcels, repacking and repairing if able.
- Relabelling and investigating parcels if drivers have advised they are check of address or incorrect postcodes.
- Dealing with customers and customer service over the phone regarding any potential misdelivered parcels or late collections.
- Tipping parcels that customers have dropped off onto the belt into the warehouse.
- Completing tasks that have been set out.
- Completing end of shift reports.
There will also be training on dealing with HGV drivers, how to do call outs and also de-brief and brief lorry drivers on their routes.
Monday to Friday 1 pm to 11 pm. Occasional Saturdays. Temporary to Permanent position.
Transport Controller in Northampton employer: The Staffing Network Ltd
The Staffing Network is an exceptional employer, offering a dynamic work environment within one of the UK's leading global logistics firms. With a strong focus on employee development, we provide comprehensive training and growth opportunities, ensuring that our team members thrive in their roles. Our supportive culture fosters collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment in the transport sector.
