At a Glance
- Tasks: Lead the front-of-house team, ensuring guests have a memorable experience.
- Company: Join an award-winning pub group known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant team in a stunning seaside location.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 24000 - 36000 € per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Situated where the North York Moors meet the coastline of one of England’s most sought-after seaside destinations, The Stables at Whitby is a charming inn housed in a former 17th-century farmhouse. With its unique courtyard of stables-turned-rooms, it offers stunning views across the tranquil countryside, leading to the moors beyond.
You’ll Fit Right Inn
As a Front of House Supervisor, you are not just the first smile that welcomes guests but a vital part of ensuring their experience is warm and memorable from start to finish. Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike.
From greeting guests and overseeing service to stepping in to resolve challenges and ensuring smooth operations, no two days are the same. Your enthusiasm, professionalism, and leadership make our Inn a place guests love to visit and where our team thrives. If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn...
FOH Supervisor in Whitby employer: The Stables
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. With generous benefits such as paid breaks, discounts on food and accommodation, and a commitment to employee development through the Lead-Inn programme, team members are supported in both their personal and professional growth. Located in the picturesque setting of Whitby, employees enjoy a unique working environment that not only enhances their career but also allows them to contribute to making memorable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor in Whitby
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their warm and welcoming atmosphere.
✨Tip Number 2
Practice your people skills! As a Front of House Supervisor, you'll be the face of the pub. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions and resolving challenges on the spot.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Wear something smart-casual that reflects the vibe of the pub while still being comfortable enough for a busy shift. You want to look approachable and professional!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace FOH Supervisor in Whitby
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, we’re all about creating a welcoming atmosphere!
Tailor Your Application:Make sure to tailor your application to the Front of House Supervisor role. Highlight your relevant experience in hospitality and customer service, and how you embody our core values of respect, warmth, and honesty. This will show us you’re a perfect fit for our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences, making it easier for us to see why you’d be a great addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just like our approach to hospitality!
How to prepare for a job interview at The Stables
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect, warmth, and customer focus. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Supervisor, your role revolves around creating memorable experiences for guests. Prepare examples from your past work where you went above and beyond for customers. Highlighting these moments will demonstrate your passion for exceptional service.
✨Prepare for Scenario Questions
Expect questions that assess how you handle challenges in a fast-paced environment. Think of scenarios where you resolved conflicts or improved team dynamics. Practising these responses will help you feel more confident during the interview.
✨Bring Your Enthusiasm
Your energy can set the tone for the interview. Be enthusiastic about the role and the company. Smile, maintain eye contact, and express your excitement about the opportunity to contribute to a team that prioritises making people happy.
