At a Glance
- Tasks: Provide on-site and remote IT support across schools, ensuring smooth tech operations.
- Company: Join a collaborative Trust dedicated to advancing education for all students.
- Benefits: Competitive salary, LGPS pension, career progression, and professional development opportunities.
- Other info: Flexible working hours with opportunities to network and learn from diverse professionals.
- Why this job: Make a real difference in education while developing your IT skills in a supportive environment.
- Qualifications: Experience in IT support, strong communication skills, and a UK driving licence required.
The predicted salary is between 24750 - 30250 £ per year.
Location: Wiltshire/Gloucestershire based. Role will be based within a school, with travel to other schools within the area required.
Salary Range: £26,824 rising to a maximum of £29,540 (Plymouth NJC Grade D, Pts 8 - 14)
Contract Type: Permanent, Full time
Contract Hours: 37.5 hours per week, Monday to Friday
About the role
Working as part of the Trust wide IT Services team, the IT Services Technician works across their cluster of schools providing on-site technical support across our wide range of school settings, as well as remote support across the Trust as a whole.
Responsibilities
- Respond to and complete tasks as allocated via the IT helpdesk
- Ensure the effective maintenance and management of IT hardware, software and processes
- Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance.
- Ensure IT asset management is kept up to date with in-life changes.
- Support the development of knowledge base articles and runbooks when new procedures are identified.
- Provide help and guidance to staff on day-to-day use of IT hardware and software.
About the successful candidate
The successful candidate will be experienced in IT support within the Education, corporate or non-profit sector, with a focus on customer service and satisfaction through problem resolution. They will also:
- Have experience working within Microsoft 365.
- Have good written and verbal communication skills.
- Be flexible and willing to learn.
- Have a UK driving licence.
About the Trust
We are a family of schools working in partnership for the benefit of all our pupils and students. We believe our charitable aim, to advance education, is best achieved through collaboration, both within the Trust and beyond.
We operate 21 academies across Devon, Cornwall, Dorset, Gloucestershire and Wiltshire, serving learners aged 3 to 19. Alongside our primary, all-through and technical provision, we are proud to include a strong and integral network of seven special schools and one alternative provision setting. These settings are a vital part of our community, providing inclusive, high-quality education for pupils with a wide range of needs, including complex learning profiles, autism, and social, emotional and mental health needs, as well as those who benefit from a more personalised approach. Together, we are committed to helping every young person thrive.
Those we recruit are able to demonstrate that they share our values, are highly motivated to work with colleagues, within and beyond their school, to continuously develop their skills and pursue professional excellence.
Closing date for applications is 6th September 2026
Interview Date: Interviews will be held virtually via Microsoft Teams on 17th September 2026
Opportunities and Benefits
- Competitive salary
- LGPS pension
- Great career progression and development opportunities
- Access to our Employee Assistance Programme
We’re proud of how we support our staff in order that you have high levels of job satisfaction, are aware of the difference you are making for the children and families you work with and can see your contribution towards our community. There are regular opportunities for professional development and training, and a wider community of staff to network with within Reach South Multi Academy Trust. You will have the chance to visit other local schools, work alongside a range of outside professionals and take part in a variety of e-learning and face-to-face training.
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Each post is subject to an enhanced DBS check.
Reach South Academy Trust has an Equal Opportunities Policy for selection and recruitment. Applicants are requested to complete the Equal Opportunities Monitoring section of the application form before submitting.
[260820] IT Services Technician in Calne employer: The Springfields Academy
The Springfields Academy is an exceptional employer, dedicated to fostering a nurturing and inclusive environment for both staff and students. With a strong emphasis on professional development and a collaborative team culture, employees are empowered to make a meaningful impact in the lives of autistic learners. Located in Calne, the academy offers competitive pay and a supportive atmosphere that values each individual's contribution to the educational journey.
StudySmarter Expert Advice🤫
We think this is how you could land [260820] IT Services Technician in Calne
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The Springfields Academy values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The Springfields Academy might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The Springfields Academy!
✨Direct Apply to The Springfields Academy
Let's not forget to apply directly through the The Springfields Academy website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace [260820] IT Services Technician in Calne
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The Springfields Academy.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The Springfields Academy. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The Springfields Academy
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
