At a Glance
- Tasks: Lead IT services across schools, manage technicians, and support tech projects.
- Company: Join a supportive academy trust focused on education and community.
- Benefits: Competitive salary, LGPS pension, career progression, and professional development.
- Other info: Enjoy networking opportunities and training within a vibrant educational community.
- Why this job: Make a real difference in education while developing your IT leadership skills.
- Qualifications: Strong IT support experience, leadership skills, and a full UK driving licence.
The predicted salary is between 33699 - 36363 £ per year.
Location: School-based within a region, with regular travel
Contract Type: Permanent, Full-time, All Year Round
FTE Salary Range: £33,699 - £36,363
Contract Hours: 37.5 hours per week
About the role
Key responsibilities include:
- Leading IT service delivery across a cluster of schools
- Line managing and developing IT technicians
- Acting as the primary IT contact for academy leadership
- Providing second line technical support and escalation
- Ensuring compliance with safeguarding, security and GDPR
- Supporting projects such as upgrades, rollouts and migrations
- Promoting best practice, consistency and customer service
What we’re looking for
We are looking for a candidate who:
- Has strong experience in IT support and service delivery
- Is confident leading and supporting technical staff
- Has excellent communication and stakeholder engagement skills
- Is organised, proactive and solution focused
- Holds a full UK driving licence and is willing to travel
- Is motivated to work within education and support school communities
- Experience within education or similar service driven environments is desirable.
Opportunities and Benefits
We offer a competitive salary plus LGPS pension, great career progression and development opportunities, access to our Employee Assistance Programme with many other benefits.
We’re proud of how we support our staff in order that you have high levels of job satisfaction, are aware of the difference you are making for the children and families you work with and can see your contribution towards our community. There are regular opportunities for professional development and training, and a wider community of staff to network with within Reach South Multi Academy Trust. You will have the chance to visit other local schools, work alongside a range of outside professionals and take part in a variety of e-learning and face-to-face training.
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Each post is subject to an enhanced DBS check.
Reach South Academy Trust has an Equal Opportunities Policy for selection and recruitment. Applicants are requested to complete the Equal Opportunities Monitoring section of the application form before submitting.
[260506] IT Services Cluster Lead in Calne employer: The Springfields Academy
At Reach South Multi Academy Trust, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and collaborative work environment. Our commitment to employee growth is evident through our extensive professional development opportunities, competitive salary packages, and the chance to make a meaningful impact within the education sector. With a focus on safeguarding and community engagement, you will find a rewarding career that not only enhances your skills but also contributes positively to the lives of children and families in our schools.
StudySmarter Expert Advice🤫
We think this is how you could land [260506] IT Services Cluster Lead in Calne
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and IT sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions related to IT service delivery and leadership. We recommend doing mock interviews with friends or using online resources to get comfortable talking about your experience and how it aligns with the role.
✨Tip Number 3
Showcase your passion for education! When you get the chance to chat with potential employers, share why you're motivated to work in this sector. Highlight any relevant experiences that demonstrate your commitment to supporting school communities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace [260506] IT Services Cluster Lead in Calne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Cluster Lead role. Highlight your experience in IT support, service delivery, and any leadership roles you've had. We want to see how you can lead our IT technicians and support school communities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working in education and how your background makes you the perfect fit for this role. Don’t forget to mention your communication skills and your proactive approach to problem-solving.
Showcase Relevant Experience:When filling out your application, be sure to include specific examples of your past work in IT service delivery. We love seeing how you've tackled challenges and improved processes in previous roles, especially in educational settings or similar environments.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at The Springfields Academy
✨Know Your IT Stuff
Make sure you brush up on your IT support and service delivery knowledge. Be ready to discuss specific examples of how you've led teams or managed projects in the past, especially in an educational setting.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in line managing technical staff. Think of instances where you’ve motivated your team or resolved conflicts, as this will demonstrate your ability to lead effectively.
✨Communicate Clearly
Since excellent communication is key for this role, practice explaining complex IT concepts in simple terms. You might be asked to describe how you would engage with academy leadership or support staff, so clarity is crucial.
✨Be Proactive and Solution-Focused
Think of examples where you’ve identified problems and implemented solutions. This could be anything from improving service delivery to ensuring compliance with GDPR. Showing that you’re proactive will set you apart!
