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For Companies At a Glance
- Tasks: Join our Café Bar team to cook, serve, and create amazing customer experiences.
- Company: Be part of Havant Arts Active, a charity-driven café with a vibrant atmosphere.
- Benefits: Enjoy competitive pay, free food, employee discounts, and a company pension.
- Why this job: Make a difference while honing your cooking and customer service skills in a fun environment.
- Qualifications: Must be over 18 with customer service experience and a passion for food.
- Other info: Flexible shifts available, perfect for students looking to gain experience.
Job Summary
To undertake a combination of cooking, front counter and bar shifts at The Spring as part of the Café Bar team, working in line with documented policies and procedures with the aim of providing an excellent experience to all our customers and visitors.
Our Café Bar is an important part of our work, offering our visitors an excellent service and raising funds that help our charity continue its work. The Café Bar is run by Havant Arts Active, the charity\’s trading subsidiary which is overseen by The Spring.
Duties & Responsibilities
- Ensure all food preparation is completed ahead of the start of daytime services
- During service prepare all food available on the menu according to agreed recipes and to the best possible standard, also following portion control guidelines.
- Ensure the front counter and bar is kept to a high standard of presentation and cleanliness throughout service.
- Serve all customers promptly.
- Provide excellent customer service.
- Clean down the café / bar / kitchen to the expected standard.
- Restock items and undertaking stock rotation.
- Communicate to the Café Supervisor any items which are low in stock.
- Ensure cash up is completed and the café / bar is properly closed down at the end of the shift.
- Be aware of and able to talk about the current and upcoming performances and events.
Essential Attributes
- Over the age of 18
- Experience of working within a customer facing role
- Excellent customer service skills
- Willingness to work weekends and public holidays as required
- Competency with the use of till systems
- Ability to work under pressure and multi task
- Able to work within a team
- Flexible
- Able to use initiative
- Eager to learn
- An interest in cooking and baking
Desirable Attributes
- Experience of working in a hospitality / catering environment
- Food hygiene training or qualification
Pay: £10.00-£12.21 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Work Location: In person
Casual Cafe employer: The Spring Arts & Heritage Centre
Contact Detail:
The Spring Arts & Heritage Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Cafe
✨Tip Number 1
Get to know the café! Before your interview, pop in for a coffee and chat with the staff. This shows your interest and gives you a feel for the vibe, which can help you stand out.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the café and how you'd handle them. Being able to demonstrate your ability to provide excellent service will impress the hiring team.
✨Tip Number 3
Show off your passion for food! If you love cooking or baking, share that enthusiasm during your chat. Mention any relevant experiences or dishes you enjoy making – it’ll show you’re a great fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Casual Cafe
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love working with customers. Share any experiences where you went above and beyond to make someone's day better. We want to see that spark!
Highlight Relevant Experience: If you've worked in a café or hospitality setting before, make sure to mention it! Talk about your cooking skills, customer interactions, and how you handled busy shifts. This will help us see how you'd fit into our team.
Be Yourself: We’re looking for genuine people who can bring their personality to the café. Don’t be afraid to let your unique voice shine through in your application. Authenticity goes a long way with us!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen to join our team at The Spring!
How to prepare for a job interview at The Spring Arts & Heritage Centre
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café's menu. This shows your genuine interest in the role and helps you answer questions about food preparation and customer service confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to discuss how you work within a team. Share specific instances where you collaborated effectively or helped resolve conflicts to highlight your teamwork skills.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle pressure and multitask. You might be asked how you would manage a busy shift or deal with a difficult customer, so think through your responses ahead of time.
