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For Companies At a Glance
- Tasks: Join our Café Bar team, cooking and serving delicious food to our visitors.
- Company: Be part of Havant Arts Active, a charity making a difference through hospitality.
- Benefits: Enjoy competitive pay, free food, and employee discounts.
- Why this job: Gain hands-on experience in a fun environment while supporting a great cause.
- Qualifications: Must be over 18 with customer service experience and a passion for food.
- Other info: Flexible shifts available, perfect for students looking to earn while learning.
Job Summary
To undertake a combination of cooking, front counter and bar shifts at The Spring as part of the Café Bar team, working in line with documented policies and procedures with the aim of providing an excellent experience to all our customers and visitors.
Our Café Bar is an important part of our work, offering our visitors an excellent service and raising funds that help our charity continue its work. The Café Bar is run by Havant Arts Active, the charity\’s trading subsidiary which is overseen by The Spring.
Duties & Responsibilities
- Ensure all food preparation is completed ahead of the start of daytime services
- During service prepare all food available on the menu according to agreed recipes and to the best possible standard, also following portion control guidelines.
- Ensure the front counter and bar is kept to a high standard of presentation and cleanliness throughout service.
- Serve all customers promptly.
- Provide excellent customer service.
- Clean down the café / bar / kitchen to the expected standard.
- Restock items and undertaking stock rotation.
- Communicate to the Café Supervisor any items which are low in stock.
- Ensure cash up is completed and the café / bar is properly closed down at the end of the shift.
- Be aware of and able to talk about the current and upcoming performances and events.
Essential Attributes
- Over the age of 18
- Experience of working within a customer facing role
- Excellent customer service skills
- Willingness to work weekends and public holidays as required
- Competency with the use of till systems
- Ability to work under pressure and multi task
- Able to work within a team
- Flexible
- Able to use initiative
- Eager to learn
- An interest in cooking and baking
Desirable Attributes
- Experience of working in a hospitality / catering environment
- Food hygiene training or qualification
Pay: £10.00-£12.21 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Work Location: In person
Casual Cafe employer: The Spring Arts & Heritage Centre
Contact Detail:
The Spring Arts & Heritage Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Cafe
✨Tip Number 1
Get to know the café vibe! Before applying, pop in for a coffee and chat with the staff. This gives you a feel for the place and shows your genuine interest when you apply through our website.
✨Tip Number 2
Brush up on your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. We love hearing about those moments during interviews!
✨Tip Number 3
Be ready to showcase your cooking skills! If you have any special recipes or dishes you’re proud of, mention them. We appreciate creativity in the kitchen, especially when it comes to our menu!
✨Tip Number 4
Stay flexible! Let us know your availability, especially for weekends and holidays. Being open to different shifts can really set you apart from other candidates. Apply through our website and let’s get started!
We think you need these skills to ace Casual Cafe
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love working with customers. Share any experiences where you went above and beyond to make someone's day better. We want to see that spark!
Highlight Relevant Experience: If you've worked in a café or hospitality setting before, make sure to mention it! Talk about your cooking skills, customer interactions, and how you handled busy shifts. This helps us see how you'd fit into our team.
Be Yourself: We’re looking for genuine people who are eager to learn and grow. Don’t be afraid to show your personality in your application. A little humour or a personal touch can go a long way in making you stand out!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you. We can’t wait to hear from you!
How to prepare for a job interview at The Spring Arts & Heritage Centre
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the café's menu. Being able to discuss the dishes and express your enthusiasm for cooking and baking will show that you're genuinely interested in the role and ready to contribute.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a customer-facing role.
✨Be Ready to Talk Teamwork
Since this role involves working as part of a team, be prepared to discuss your experience collaborating with others. Share specific instances where you worked well with colleagues, highlighting your flexibility and ability to use initiative.
✨Ask About Events and Performances
Show your interest in the café's connection to the charity by asking about upcoming performances and events. This not only demonstrates your enthusiasm but also your willingness to engage with the community and enhance the customer experience.
