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For Companies At a Glance
- Tasks: Join our Café Bar team, cooking and serving delicious food while providing excellent customer service.
- Company: Be part of Havant Arts Active, a charity-focused café that supports the community.
- Benefits: Enjoy competitive pay, employee discounts, and free food while working in a fun environment.
- Why this job: Gain hands-on experience in hospitality and make a difference while having fun!
- Qualifications: Must be over 18 with great customer service skills and a passion for food.
- Other info: Flexible shifts available, perfect for students looking to earn while they learn.
Job Summary
To undertake a combination of cooking, front counter and bar shifts at The Spring as part of the Café Bar team, working in line with documented policies and procedures with the aim of providing an excellent experience to all our customers and visitors.
Our Café Bar is an important part of our work, offering our visitors an excellent service and raising funds that help our charity continue its work. The Café Bar is run by Havant Arts Active, the charity\’s trading subsidiary which is overseen by The Spring.
Duties & Responsibilities
- Ensure all food preparation is completed ahead of the start of daytime services
- During service prepare all food available on the menu according to agreed recipes and to the best possible standard, also following portion control guidelines.
- Ensure the front counter and bar is kept to a high standard of presentation and cleanliness throughout service.
- Serve all customers promptly.
- Provide excellent customer service.
- Clean down the café / bar / kitchen to the expected standard.
- Restock items and undertaking stock rotation.
- Communicate to the Café Supervisor any items which are low in stock.
- Ensure cash up is completed and the café / bar is properly closed down at the end of the shift.
- Be aware of and able to talk about the current and upcoming performances and events.
Essential Attributes
- Over the age of 18
- Experience of working within a customer facing role
- Excellent customer service skills
- Willingness to work weekends and public holidays as required
- Competency with the use of till systems
- Ability to work under pressure and multi task
- Able to work within a team
- Flexible
- Able to use initiative
- Eager to learn
- An interest in cooking and baking
Desirable Attributes
- Experience of working in a hospitality / catering environment
- Food hygiene training or qualification
Pay: £10.00-£12.21 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Work Location: In person
Casual Cafe employer: The Spring Arts & Heritage Centre
Contact Detail:
The Spring Arts & Heritage Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Cafe
✨Tip Number 1
Get to know the café vibe! Before applying, pop in for a coffee and chat with the staff. This gives you a feel for the place and shows your genuine interest when you apply.
✨Tip Number 2
When you get an interview, be ready to showcase your customer service skills. Think of examples from past jobs where you went above and beyond for customers – they love that!
✨Tip Number 3
Don’t forget to highlight your cooking skills! If you’ve got any special recipes or experiences, share them. It’ll make you stand out as someone who’s passionate about food.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Casual Cafe
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing excellent customer service. Share any experiences where you went above and beyond to make someone's day better – it really helps us see your enthusiasm!
Highlight Relevant Experience: Make sure to mention any previous roles you've had in hospitality or customer-facing positions. We want to know what skills you bring to the table, so don’t hold back on showcasing your cooking or bar experience!
Be Yourself: We’re looking for genuine people who fit into our team. Don’t be afraid to let your personality shine through in your application. A bit of humour or a personal touch can go a long way in making your application stand out!
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It’s the best way to ensure your application gets to the right place and we can’t wait to hear from you!
How to prepare for a job interview at The Spring Arts & Heritage Centre
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café's menu. This shows your genuine interest in the role and helps you answer questions about food preparation and customer service confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to discuss how you work within a team. Share specific instances where you collaborated effectively or helped resolve conflicts to highlight your teamwork skills.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle pressure and multitask. You might be asked how you would manage a busy shift or deal with a difficult customer, so think through your responses ahead of time.
