Office Administrator

Job Title: Office Administrator
Location: The Spectacle Factory Opticians, Bamber Bridge, Preston
Job Type: Full-Time 5 Days a Week (Monday – Saturday, 9:00 AM – 5:30 PM)
Salary: Competitive, based on experience

About Us:
We are a well-established, family-run optician\’s practice dedicated to providing exceptional care and service to our patients. We are looking for a motivated Office Administrator to join our friendly and professional team. This is a great opportunity to become part of a supportive environment where you will contribute to the smooth running of the practice and help deliver outstanding customer service.

Key Responsibilities include but are not limited too:

• Answering incoming phone calls, assisting with general queries, and directing calls to the appropriate team member
• Responding to emails and addressing customer inquiries in a timely, professional manner
• Greeting patients as they arrive at the practice, ensuring they feel welcomed and comfortable
• Making tea refreshments for visitors.
• Supporting office operations by assisting with filing, scheduling, and other administrative tasks
• Maintaining a clean, organised, and welcoming front office space
• Ensuring patient records are accurately updated and filed
• Assisting with stock management and inventory control, including ordering supplies and ensuring stock levels are maintained
• Providing general administrative support to the team as needed

Key Requirements:

• Strong communication skills with a customer-oriented attitude
• Ability to multitask and handle various duties efficiently
• Friendly and professional demeanor, with a passion for providing excellent service
• Good organisational skills and attention to detail
• Basic IT skills, including proficiency in Microsoft Office
• Prior experience in a customer-facing or administrative role, ideally within a healthcare or medical setting (opticians experience is a plus but not required)
• A willingness to work as part of a team and contribute to a positive work environment

Why Join Us?:

• A supportive and friendly team environment
• Opportunities to develop new skills and grow within the practice
• Competitive salary and benefits package
• Make a positive impact in a local healthcare setting
• Free eye testing and discounted glasses
• 28 days of annual leave (including